--00000000000068cb5505ef56ac9c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, Sorry for the delayed response, for gmail we need a list of all users so we can update their default send as address to @thekey.com. We can also cross compare the older users on who needs their domain updated. Finally, we would need to know the exact date this needs to occur on. On Tue, Dec 6, 2022 at 11:29 AM Alexa Graziani wrote= : > Awesome, thanks! > > On Tue, Dec 6, 2022 at 8:17 AM Keith Moore wrote: > >> No problem, the *Canada - Montreal *company has been updated to *Canada >> - TheKey*. >> >> On Mon, Dec 5, 2022 at 5:02 PM Alexa Graziani >> wrote: >> >>> Thanks, Keith! I realized we are going to need to update this so that >>> all the existing Canada pools can get moved into here upon rebranding. >>> >>> Can you please rename it to "Canada - TheKey"? >>> >>> For now, that's all we will need. Then on the day of the day decided >>> ahead of time, we will need you to move all the existing Canadian pools >>> into this company so that we can continue to utilize them on the new >>> website. >>> >>> Sincerely, >>> >>> On Wed, Nov 23, 2022 at 1:39 PM Keith Moore wrote: >>> >>>> @Alexa Graziani I've got a new company created >>>> for Montreal with an 8 number website pool and 1 number GMB listing. >>>> >>>> >>>> >>>> On Wed, Nov 23, 2022 at 4:30 PM Isabelle La wrote: >>>> >>>>> You're looking at her ;) I do the custom recordings at no cost, prett= y >>>>> immediate (usually within 1-2 days), I just follow the same script ex= cept I >>>>> update the branding/naming convention and upload when the office want= s to >>>>> go live. >>>>> >>>>> I just won't be able to do this for Montreal as that requires the >>>>> French recording - Joey/Tim has someone they use for this, they will >>>>> provide her the script in French, then she provides me the recording = and we >>>>> upload when they want to go live. >>>>> >>>>> On Wed, Nov 23, 2022 at 1:26 PM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Got it. How long does that take and who usually gets that in the >>>>>> queue to develop/provides the phrasing? Are there any costs associat= ed with >>>>>> it we should be aware of? >>>>>> >>>>>> On Wed, Nov 23, 2022 at 1:25 PM Isabelle La wrote: >>>>>> >>>>>>> Yes, there are French greetings just for the Montreal 8x8 recording= . >>>>>>> >>>>>>> Since Canadian Standard recording has different call routing >>>>>>> options, any change will have to be a re-recording for new phrasing= . >>>>>>> >>>>>>> On Wed, Nov 23, 2022 at 1:19 PM Alexa Graziani >>>>>>> wrote: >>>>>>> >>>>>>>> Thank you both! >>>>>>>> >>>>>>>> Do new recordings need to be made for Canada with the new phrasing= ? >>>>>>>> Or would we have existing versions we could use for "TheKey Former= ly Home >>>>>>>> Care Assistance" >>>>>>>> >>>>>>>> Tim - do you have French greetings on anything that we'd need to >>>>>>>> consider? >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Wed, Nov 23, 2022 a