--00000000000033bb0e06317b7afa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sharon! I believe we use outside legal counsel in Canada but I am adding @Nina Kani to see if she can help us with this as well. Best, On Fri, Mar 28, 2025 at 8:26=E2=80=AFPM Sharon Speirs = wrote: > Good evening > I just had a call from a Victoria client's daughter informing me of a > letter she received from the CRA telling her that she owed over $400,000 = , > as well we had another client receive a letter which I have attached. I > actually thought this was a scam but now have found out it is real and it > is going to scare alot of the clients and or families. The client I > have spoken to has already spoken to a lawyer who has advised her how to > respond which is basically the following; > > 1. They do not owe any money as they are not paying HCA for services they > are paying The Key and all services as of February 3 have been invoiced > from TheKey and paid to The key. > 2. She will send the copy of the invoices and her payments so that they > can see that. > 3. She will call the agent that is listed as well as you just cannot not > respond to the Government. > > I would suspect that all of our clients will be receiving this letter and > thus I would like to get ahead of it and have our Canadian lawyer help th= em > with this as I really feel this is on us and we need to ensure that we ar= e > helping in this matter. > If anyone can give me the name of our Canadian lawyer I will reach out t= o > him ASAP. > Thanks in advance > Sharon > > Sharon Speirs > General Manager > sspeirs@thekey.com > Mobile: (778) 991-3361 > Office: (778) 279-3634 > TheKey.com > *We value your feedback. Please leave us a Google review* > > > --=20 *Audra N. Williams* Director, Divisional Operations | TheKey Mobile: 425.757.7027 --00000000000033bb0e06317b7afa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sharon! I believe we use outside legal counsel in Canada b= ut I am adding=C2=A0 @Nina Kani =C2=A0to see if= she can help us with this as well. Best, On = Fri, Mar 28, 2025 at 8:26=E2=80=AFPM Sharon Speirs < sspeirs@thekey.com > wrote: Good evening I just=C2=A0had a call from a Victoria client's daughter informin= g me of a letter she received from the CRA telling her that she owed over $= 400,000 , as well we had another client receive a letter which I have attac= hed. I actually thought this was a scam but now have found out it is real a= nd it is going to scare alot of the clients and or families. The client I h= ave=C2=A0spoken to has already spoken to a lawyer who=C2=A0has advised her = how to respond=C2=A0which is basically the following; 1. They do not owe any money as they are not paying HCA for services th= ey are paying The Key and all services as of February 3 have been invoiced = from TheKey and paid to The key. 2. She will send the copy of the= invoices and her payments so that they