--000000000000cb182e062b391405 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey! This shows that it was sent and delivered and the timestamp as well. Do you think they need more than this? Best, On Wed, Jan 8, 2025 at 1:53=E2=80=AFPM Joey Taylor = wrote: > Good Afternoon Umesh, > > The client is disputing receiving an email. Is there proof that we can > forward them of the sent copy? > > On Wed, Jan 8, 2025 at 4:43=E2=80=AFPM Umesh Shah wrot= e: > >> Hi Team, >> >> Here is the data I have for these two clients. >> >> We did a rate change in October 2024 and sent emails. >> >> Canada Montreal QC 21-Oct-24 Richard Ajami nadjaajami@icloud.com Y Joey >> Taylor General Manager joey.taylor@thekey.com (514) 907-5065 hourly >> $40.00 >> Canada Montreal QC 21-Oct-24 Margaret Sparks Caron ehcaron@sympatico.ca = Y Joey >> Taylor General Manager joey.taylor@thekey.com (514) 907-5065 hourly >> $39.00 >> >> >> For the Client Richard Ajami, we were able to deliver the email >> successfully. >> ID >> sender >> recipient >> event >> message >> timestamp >> k4UbHsrTp24i2jENbkByw >> noreply@notices.thekey.com >> *nadjaajami@icloud.com * >> *delivered* >> OK >> *2024-09-17 02:08:09.171000 UTC* >> >> Letter content - >> https://drive.google.com/file/d/1KBfP8KspFfgnUr8jSnnO0hc0rXz0I1gj/view?u= sp=3Ddrive_link >> >> >> >> For the Client Margaret Sparks, we were able to deliver the email >> successfully. >> id >> sender >> recipient >> event >> message >> timestamp >> J1cnf6KIQV6duYiFWaaLJw >> noreply@notices.thekey.com >> *ehcaron@sympatico.ca * >> *delivered* >> OK >> *2024-09-17 02:08:08.073000 UTC* >> >> Letter Content - >> https://drive.google.com/file/d/1Q56GMEVqLJa24Q9yjvxVNzeF33B9fuXW/view?u= sp=3Ddrive_link >> >> >> >> Thanks, >> Umesh >> >> On Jan 8, 2025, at 12:54=E2=80=AFPM, Audra Williams = wrote: >> >> @Umesh Shah can you help present the proof that this >> was sent? >> >> Thanks! >> >> On Wed, Jan 8, 2025 at 12:19=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> Any news/update here? >>> >>> On Tue, Jan 7, 2025 at 9:21=E2=80=AFAM Joey Taylor >>> wrote: >>> >>>> To be clear, the client is Margaret Sparks Caron (not Richard Ajami). >>>> >>>> Thanks! >>>> >>>> On Tue, Jan 7, 2025 at 9:01=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> @Audra Williams This client is contesting that >>>>> they received the increase letter. Do we have proof of an email / let= ter >>>>> being sent like we did with Pandadoc? >>>>> >>>>> On Mon, Nov 4, 2024 at 4:36=E2=80=AFPM Timothy Thomas = wrote: >>>>> >>>>>> Here's the October letter. >>>>>> >>>>>> On Mon, Nov 4, 2024 at 4:08=E2=80=AFPM Joey Taylor >>>>>> wrote: >>>>>> >>>>>>> Was she ona list for October to be switched in November? >>>>>>> @Maria Licoudis Can you call her and see why >>>>>>> she thinks this? We did want to raise her >>>>>>> >>>>>>> On Mon, Nov 4, 2024 at 3:56=E2=80=AFPM Timothy Thomas wrote: >>>>>>> >>>>>>>> She's not on the list for November. >>>>>>>>