--00000000000016898805fea2fbe8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I added the refund amount to the credit card list. Thanks, Sumira On Tue, Jun 20, 2023 at 2:14=E2=80=AFPM Joey Taylor wrote: > Hey Sumira, > > Exactly, the amount is $444 plus tax (Im guessing that is the $510.49) > Yes, please refund to the credit card ending in 9528. > > Thanks, > > On Tue, Jun 20, 2023 at 4:36=E2=80=AFPM Sumira Suthesan sumira.suthesan@thekey.com> wrote: > >> Hi Joey, >> >> I do not see any bookings for June. >> I just want to confirm the amount refunded should be ($510.49--> >> $37*12hours plus tax)? >> The amount should be refunded to credit card ending in 9528 right? >> >> Thanks, >> Sumira >> >> On Tue, Jun 20, 2023 at 12:10=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> Just confirming everyone saw this email? >>> >>> On Mon, Jun 19, 2023 at 1:31=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Good Afternoon, >>>> >>>> We had a no-show with this client on Saturday. The client had pre-paid >>>> 12 hours for this service. We tried to offer a replacement and de-esca= late >>>> the situation but the client would like a refund of 12 hours of care t= hat >>>> she paid for on her credit card. >>>> >>>> Please confirm once this is complete, >>>> >>>> Joey Taylor >>>> >>>> *Regional Care Solutions Manager* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> >>> Joey Taylor >>> >>> *Regional Care Solutions Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> > > -- > > Joey Taylor > > *Regional Care Solutions Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --00000000000016898805fea2fbe8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey, I added the refund amount to t= he credit card list. Thanks, Sumira On Tue, Jun 20, 2023 at 2:14=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Hey Sumira, Exactly, the amount is $444 plus tax (Im guessing that is the=C2=A0 $510.49) Yes, please refund to the credit card ending in 9528. T= hanks,=C2=A0 On Tue, Jun 20, 2023 at 4:36=E2=80=AFPM Sumira Suthesan &= lt; sumira.s= uthesan@thekey.com > wrote: Hi Joey, I do not see= any bookings for June. I just want to confirm the amount refunde= d should be ($510.49--> $37*12hours=C2=A0 plus tax)? The amoun= t should be refunded to credit card ending in 9528 right? Thanks, Sumira = On Tue, Jun 20, 2023 at 12:10=E2=80= =AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Good Afternoon, Just c= onfirming everyone saw this email?=C2=A0 On Mon, Jun 19, 2023 at 1:31=E2=80= =AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Good Afternoon, We had= a no-show with this client on Saturday. The client had pre-paid 12 hours f= or this service. We tried to offer a replacement and de-escalate the situat= ion but the client would like a refund of 12 hours of care that she paid fo