--Apple-Mail-53264ED9-B1C1-4595-95E5-4F043997252C Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks all Sent from Angie's iPhone > On Aug 3, 2022, at 6:44 PM, Gabrielle Wolfe wrote: >=20 > =EF=BB=BF > Tim/Salina, I sent you a meeting notice for Friday RE Canada & Frax. >=20 > Thanks! >=20 > GW >=20 >> On Wed, Aug 3, 2022 at 2:23 PM Ken Citron wrote: >> Tim - >>=20 >> Can you talk to Salina and Gabrielle and discuss any issues associated wi= th taking Canadian calls (zip codes?, French?) at Frax. Lets then regroup= and discuss options for future direction. =20 >>=20 >> Ken >>=20 >>=20 >>>> On Aug 3, 2022, at 4:31 PM, Timothy Thomas wrote: >>>>=20 >>> =EF=BB=BF >>> Hi Alexa, >>>=20 >>> Current state, leads should be routed to each office and we will have ou= r local care solutions team member take care of it. I can work with you to c= reate the distribution groups. >>>=20 >>> I'm not sure if FRAX will be coming to Canada so I will defer that quest= ion to Angie. Our current on call system is made up of office staff and part= timers who fill in on evenings and weekends. >>>=20 >>> Thanks >>> Tim >>>=20 >>>> On Wed, Aug 3, 2022 at 3:27 PM Alexa Graziani wr= ote: >>>> Hi Tim and Angie, >>>>=20 >>>> As part of the Canadian rebrand, we need a greater understanding of wha= t the lead routing process for Canada will be operationalized. Will leads be= routed separately to intake emails/phone numbers for each office? Or will t= hey join the FRAX and 123 lead routing? This will be used to finish up the p= lan for how we route calls and forms from the website. >>>>=20 >>>> Thanks,=20 >>>>=20 >>>> --=20 >>>> Alexa Graziani >>>> Senior Marketing Manager - Consumer Growth >>>> Please note my email has changed: >>>> agraziani@thekey.com >>>> (650) 416-1538 Ext. 181538 >>>> TheKey.com >>>> =20 >>>=20 >>>=20 >>> --=20 >>> Tim Thomas >>> Head of Canada Division >>> Please note my email has changed: >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com --Apple-Mail-53264ED9-B1C1-4595-95E5-4F043997252C Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thanks all Sent fro= m Angie's iPhone On Aug 3= , 2022, at 6:44 PM, Gabrielle Wolfe <gwolfe@thekey.com> wrote: = =EF=BB=BF Tim/Salina, I sent you a meeting notice for Friday RE Canada &= ; Frax. Thanks! GW On Wed, A= ug 3, 2022 at 2:23 PM Ken Citron < k= citron@thekey.com > wrote: Tim - Can you talk to Sal= ina and Gabrielle and discuss any issues associated with taking Canadian cal= ls (zip codes?, French?) at Frax. Lets then regroup and discuss= options for future direction. Ken On Aug 3, 2022, at 4:31 PM, Tim= othy Thomas < tt@thekey= .com > wrote: =EF=BB=BF Hi Alexa, Current s= tate, leads should be routed to each office and we will have our local care s= olutions team member take care of it. I can work with you to create the dist= ribution groups. I'm not sure if FRAX will be comin= g to Canada so I will