Re: CAD Email #1 Communication - 04/19/2024

--00000000000070acfc06173f7cdf Content-Type: multipart/alternative; boundary="00000000000070acfb06173f7cde" --00000000000070acfb06173f7cde Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, Lito - Waterloo is ready to send the email communication to. The email for the 50 customers missing is makress@regionofwaterloo.ca. This account doesn't want to have individual emails for all invoices so we are not having it updated in the system. Can you please replicate the process you did for Vancouver by sending one email to that address with the list of all impacted customers? As for Montreal, Joey is working on the updated client language preference list. If you are able to reference the previous one sent in December against the clients who have an email address, we can send those out today too. Any that are missing or new since December, we can hold off until Joey gets back to us tomorrow. Please let me know if you have any questions! On Mon, Apr 29, 2024 at 5:31=E2=80=AFAM wrote: > Thank you, Lito! > > > > *From:* Lito Delapena > *Sent:* Friday, April 26, 2024 11:52 AM > *To:* Alyson Rohane > *Cc:* Elizabeth Clark ; Timothy Thomas = ; > Laszlo Kovacs > *Subject:* Re: CAD Email #1 Communication - 04/19/2024 > > > > HI Team, > > The first round of Go-Live emails for Vancouver have been sent out. > > Thank you, > > > *Lito Delapena * > > Help Desk Manager > > *Please note my email has changed: * > > lito.delapena@thekey.com > > > 619-722-8561 Ext. 190013 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Fri, Apr 26, 2024 at 9:27=E2=80=AFAM Lito Delapena > wrote: > > HI Alyson, > > > Thank you so much for sending this over, i will confirm once > communication has been sent out > > > Thank you, > > > *Lito Delapena * > > Help Desk Manager > > *Please note my email has changed: * > > lito.delapena@thekey.com > > > 619-722-8561 Ext. 190013 > > *TheKey.com * > > [image: Image removed by sender. TheKey] > > > > > > On Fri, Apr 26, 2024 at 8:59=E2=80=AFAM Alyson Rohane > wrote: > > Good morning, Lito - > > > > Vancouver customers are ready to send the first email communication. Can > you please confirm once these have been completed? > > > > I have attached the list as of today. > > > > On Fri, Apr 19, 2024 at 4:31=E2=80=AFPM Alyson Rohane > wrote: > > Hey, Lito - > > > > I have a quick update for you; We are waiting on the Local Office to > complete their task (cleaning up duplicate records in ClearCare). This is > resulting in us delaying the customer integration until this is completed= . > Once the customers are integrated to Netsuite, I will send over the list = of > customers, locations and their email addresses. > > > > Have a great weekend! > > > > > > On Thu, Apr 18, 2024 at 10:15=E2=80=AFAM Alyson Rohane > wrote: > > Thanks for the update, Lito! I am going to be connecting with Frank to > turn on the customer integration so we can pull this list for you and the > local office