Re: CAD Email #1 Communication - 04/19/2024

--000000000000d0a8d7061743e774 Content-Type: multipart/related; boundary="000000000000d0a8d6061743e773" --000000000000d0a8d6061743e773 Content-Type: multipart/alternative; boundary="000000000000d0a8d5061743e772" --000000000000d0a8d5061743e772 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Alyson! I have replicated what i did for Vancouver for the remaining Waterloo clients, a lone email was sent to makress@regionofwaterloo.ca. Montreal go live emails have also been sent per the breakdown of Language preference below: Montreal English- 38 clients Montreal French- 11 Clients 41 Montr=C3=A9al clients remaining to be notified as there were no language preferences provided. Attached is an updated copy of all clients who have been notified, please let me know if you have any questions Thank you Lito Delapena Help Desk Manager * Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 TheKey.com [image: TheKey] On Mon, Apr 29, 2024 at 10:21=E2=80=AFAM Alyson Rohane wrote: > Good morning, Lito - > > Waterloo is ready to send the email communication to. The email for the 5= 0 > customers missing is makress@regionofwaterloo.ca. This account doesn't > want to have individual emails for all invoices so we are not having it > updated in the system. Can you please replicate the process you did for > Vancouver by sending one email to that address with the list of all > impacted customers? > > As for Montreal, Joey is working on the updated client language preferenc= e > list. If you are able to reference the previous one sent in December > against the clients who have an email address, we can send those out toda= y > too. Any that are missing or new since December, we can hold off until Jo= ey > gets back to us tomorrow. > > Please let me know if you have any questions! > > On Mon, Apr 29, 2024 at 5:31=E2=80=AFAM wrote: > >> Thank you, Lito! >> >> >> >> *From:* Lito Delapena >> *Sent:* Friday, April 26, 2024 11:52 AM >> *To:* Alyson Rohane >> *Cc:* Elizabeth Clark ; Timothy Thomas ; >> Laszlo Kovacs >> *Subject:* Re: CAD Email #1 Communication - 04/19/2024 >> >> >> >> HI Team, >> >> The first round of Go-Live emails for Vancouver have been sent out. >> >> Thank you, >> >> >> *Lito Delapena * >> >> Help Desk Manager >> >> *Please note my email has changed: * >> >> lito.delapena@thekey.com >> >> >> 619-722-8561 Ext. 190013 >> >> *TheKey.com * >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> >> >> On Fri, Apr 26, 2024 at 9:27=E2=80=AFAM Lito Delapena >> wrote: >> >> HI Alyson, >> >> >> Thank you so much for sending this over, i will confirm once >> communication has been sent out >> >> >> Thank you, >> >> >> *Lito Delapena * >> >> Help Desk Manager >> >> *Please note my email has changed: * >> >> lito.delapena@thekey.com >> >> >> 619-722-8561 Ext. 190013 >> >> *TheKey.com * >> >> [image: Image removed by sender. TheKey] >> >> >> >> >> >> >> On Fri, Apr 26, 2024 at 8:59=E2=80