--00000000000066e30a0605e176ca Content-Type: multipart/alternative; boundary="00000000000066e3080605e176c9" --00000000000066e3080605e176c9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, It shows that the invoice was sent to the client on September 20 to the email below [image: image.png] There is no confirmation email we receive on our end. Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Thu, Sep 21, 2023 at 9:33=E2=80=AFAM Marc Atkinson = wrote: > Hi Sumira, > > Can you please confirm that the client received the invoice yesterday? I > sent it to the Payer email on file in Clearcare yesterday afternoon. > > Thank you. > > On Thu, 21 Sep at 12:30 PM , Ali Malik wrote: > Hey Tim, > > Im CCing Sumira who can assist further. @Sumira Suthesan > Please look into Cathys email, this is > urgent matter! > > On Wed, Sep 20, 2023 at 2:42=E2=80=AFPM Timothy Thomas wr= ote: > >> Ali are you still handling invoicing for Vancouver? adding in @TheKey >> Billing . >> >> Are we not able to get our invoices out consistently? Thanks >> >> On Wed, Sep 20, 2023 at 2:22=E2=80=AFPM Cathy Gerth = wrote: >> >>> Hi Timothy and Ali >>> I thought this had been straightened out, Please can we make sure she i= s >>> receiving her weekly invoices this has been a huge source of frustratio= n >>> for her since March. Everything seems to be on track for 3 to 4 weeks t= hen >>> stoops, not sure why, >>> Thank you so much >>> >>> Kind Regards >>> >>> Cathy >>> >>> >>> >>> Cathy Gerth >>> Case Manager >>> Home Care Assistance >>> 15331- 16 Ave #352 >>> Surrey, B.C. V4A 1R6 >>> ph: (604) 560-8629 >>> (778) 279-3634 >>> fax: (778) 279-3635 >>> >>> >>> >>> >>> website: *www .homecareassistancevancouver.ca >>> * >>> Review our Book Series >>> Read our Client Reviews >>> https://www.youtube.com/watch?v=3DRX_4cCVybg8 >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > *Ali Malik* > Manager - Financial Operations > > > 470581:611100 > --00000000000066e3080605e176c9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, It shows that the invoice was = sent to the client on September 20 to the email below There is no confirmation email we receive o= n our end. Thanks, Sumira Suthesan Ac= counts Receivable Specialist T: 43= 8-230-3887 ext.1070006 www.TheKey.com = On Thu, Se= p 21, 2023 at 9:33=E2=80=AFAM Marc Atkinson < billing@thekey.com > wrote: Hi Sumira, Can you please confirm that the client received the invoic= e yesterday? I sent it to the Payer email on file in Clearcare yesterday af= ternoon.=C2=A0 Thank you. On Thu, 21 Sep at 12:30 PM , Ali Malik <<a href=3D"mailto:ali.ma=