--000000000000e034c506021ad902 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Thomas @Brian Boxall @Dennis Fancy Hey guys, this client has always been an issue from the past, it took me so long before to get her to pay for big balance she had prior.. She also got upset last time when we charged her PAD. So we need to ensure that A) This client is setup on autopay going forward as she mentioned to me a while ago they would do this B) Get consent if it's okay to charge the balance of 17k. If she still refuses or there are any issues, Tim I will leave it to you to take it forward from the operations side. thank you, On Fri, Aug 4, 2023 at 11:45=E2=80=AFAM Sumira Suthesan wrote: > Hi Brian, > > PAD information for Vaughan Barb was inputted into clearcare today. > The outstanding balance is around 17k. > > Are we using PAD information? > I remember we charged their bank account before and she got upset. > > Thanks, > Sumira Suthesan > Accounts Receivable Specialist- TheKey > > --=20 *Ali Malik* Manager - Financial Operations --000000000000e034c506021ad902 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Timothy Th= omas =C2=A0 @Brian Bo= xall =C2=A0 @Dennis Fa= ncy =C2=A0Hey guys, this client has always been an issue from the past, = it took me so long before to get her to pay for big balance she=C2=A0had pr= ior.. She also got upset last time when we charged h= er PAD. So we need to ensure that A) This client is setup on autopay going = forward as she mentioned to me a while ago they would do this B) Get consen= t if it's okay to charge=C2=A0the balance=C2=A0of 17k. If she still refuses or there are any issues, Tim I will leave it = to you to take it forward from the operations side. thank you, On Fri, Aug 4, 2023 at 11:45=E2=80=AFAM Sumira Suthesan &= lt; sumira.s= uthesan@thekey.com > wrote: Hi Brian, PAD informa= tion for Vaughan Barb was inputted into clearcare today. The outs= tanding balance is around 17k. Are we using PAD in= formation? I remember we charged their bank account=C2=A0 before = and she got upset.=C2=A0 Thanks, Sumira = Suthesan Accounts Receivable Specialist- TheKey = -- Ali Malik Manager - Financial Operations=C2=A0 --000000000000e034c506021ad902--