--00000000000058685506259cf1bd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable NoVA's is ridiculously high and CT's overall volume is ridiculous. I will talk to all 3 GMs and have them work on this asap. On Tue, Oct 29, 2024 at 7:56=E2=80=AFAM Audra Williams = wrote: > Hi Team! > > > https://docs.google.com/spreadsheets/d/16x9Ce0RAa6gNmeH0GBMag0S7GGJ9e7UU/= edit?usp=3Dsharing&ouid=3D116103448754908893534&rtpof=3Dtrue&sd=3Dtrue > > > This is the data from MAP answering service. My attention was drawn to > the tab "CallType" and the calls that were for clocking in/out as we are > working hard to get these calls reduced. @Beth Ann Rosario > I did reach out to Dawn P. today as she is > aware that the volume is high. They are working on decreasing this. > > Please let me know if you have any questions at all! > > Best, > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --00000000000058685506259cf1bd Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable NoVA's is ridiculously high and CT's overall volume i= s ridiculous.=C2=A0 I will talk to all 3 GMs and have them work on this asa= p. On Tue, Oct 29, = 2024 at 7:56=E2=80=AFAM Audra Williams < audraw@thekey.com > wrote: Hi Team! https://docs.google.com/spreadsheets/d/16x9Ce0RAa6gNmeH0GBMag0S7GG= J9e7UU/edit?usp=3Dsharing&ouid=3D116103448754908893534&rtpof=3Dtrue= &sd=3Dtrue=C2=A0 = This is the data fro= m MAP answering service.=C2=A0 My attention was drawn to the tab "Call= Type" and the calls that were for clocking in/out as we are working ha= rd to get these calls reduced.=C2=A0=C2=A0 @Beth Ann Rosario =C2=A0I did reach out to D= awn P. today=C2=A0as she is aware=C2=A0that the volume is high.=C2=A0 They = are working on decreasing this. Please let me= know if you have any questions at all! Best,= -- Au= dra Williams Direct= or, Divisional Operations (425)