Thanks Isabelle!!
I am just waiting for the girl who does the recording to return from an
appointment!!
In the meantime, it seems like we need to enter a password to set up our
personalized voicemails. Is that the case?
On Wed, Sep 21, 2022 at 4:51 PM Isabelle La <ila@thekey.com> wrote:
> Confirming English version of the Canadian Standard IVR for 8x8 has now
> been updated for Oakville/Waterloo, Toronto, Vancouver and
> Montreal's English Speaking Menu.
>
> Per Tim, we will work on converting Calgary & Winnipeg to the Canadian
> Standard very soon and will just wait for that recording from Joey tomorrow
> morning to update the French speaking version for Montreal Site.
>
> On Wed, Sep 21, 2022 at 1:32 PM Isabelle La <ila@thekey.com> wrote:
>
>> Sounds good - for reference, this is what my new Canadian Recording will
>> say for the Canadian Standard IVR:
>>
>> Thank you for calling Home Care Assistance, a new vision for long term
>> aging at home built on years of experience.
>> If you are inquiring about new care, please press 1.
>> If you are an existing client, please press 2.
>> Caregivers, please press 3.
>> If you are inquiring about employment opportunities, please press 4.
>> All others, please press 5.
>> If you would like to hear this menu again, press star.
>>
>> On Wed, Sep 21, 2022 at 1:09 PM Joey Taylor <
>> joey.taylor@homecareassistance.com> wrote:
>>
>>> Perfect!!
>>> I will get you that recording by tomorrow morning
>>>
>>> On Wed, Sep 21, 2022 at 3:33 PM Isabelle La <ila@thekey.com> wrote:
>>>
>>>> Yes, we can do so, I will just need to re-record a new Canadian
>>>> Standard without replacing the directory option with the All others and
>>>> removing the number 6 option. Please note that would also mean you'll have
>>>> to re-record your French recording. Once I have the re-recorded French
>>>> recording in hand, I can make both updates and also remove for the rest of
>>>> the Canadian offices
>>>>
>>>>
>>>> On Wed, Sep 21, 2022 at 12:29 PM Joey Taylor <
>>>> joey.taylor@homecareassistance.com> wrote:
>>>>
>>>>> Hey Isabelle,
>>>>>
>>>>> Tim and I were playing around with the directory feature (option 5)
>>>>> and we both don't like the way it operates (giving the extension without a
>>>>> name). Would it be possible to delete that option entirely and only have
>>>>> 1-4 as call groups?
>>>>>
>>>>> Let me know,
>>>>>
>>>>> *Joey Taylor*
>>>>> *Regional Care Solutions Manager/Directeur régional des solutions de
>>>>> soins*
>>>>> Home Care Assistance/Soins à domicile
>>>>> Office: 514-907-5065
>>>>> Fax: 514-221-4265
>>>>> 4464 Ste Catherine West
>>>>> Westmount, QC, H3Z1R7
>>>>> HomeCareAssistanceMontreal.ca <http://homecareassistancemontreal.ca/>
>>>>>
>>>>> Read Our Testimonials
>>>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>>>> We Are Hiring!
>>>>> <https://www.homecareassistancemontreal.ca/careers.html>
>>>>>
>>>>>
>>>>> Champions of Longevity
>>>>>
>>>>
>>>
>>> --
>>> *Joey Taylor*
>>> *Regional Care Solutions Manager/Directeur régional des solutions de
>>> soins*
>>> Home Care Assistance/Soins à domicile
>>> Office: 514-907-5065
>>> Fax: 514-221-4265
>>> 4464 Ste Catherine West
>>> Westmount, QC, H3Z1R7
>>> HomeCareAssistanceMontreal.ca <http://homecareassistancemontreal.ca/>
>>>
>>> Read Our Testimonials
>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>>>
>>>
>>> Champions of Longevity
>>>
>>
--
*Joey Taylor*
*Regional Care Solutions Manager/Directeur régional des solutions de soins*
Home Care Assistance/Soins à domicile
Office: 514-907-5065
Fax: 514-221-4265
4464 Ste Catherine West
Westmount, QC, H3Z1R7
HomeCareAssistanceMontreal.ca <http://homecareassistancemontreal.ca/>
Read Our Testimonials
<https://www.homecareassistancemontreal.ca/reviews.html>
We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
Champions of Longevity