Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

--00000000000050667c05e43ccb08 Content-Type: multipart/alternative; boundary="00000000000050667c05e43ccb07" --00000000000050667c05e43ccb07 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all! Is she owed any money at this point? @Irin Eva Can you connect with Taneisha to see if there is any balance due to her. We can do the adjustment on the next pay. I am not familiar enough with the portal to figure out what the tech issue is but we can certainly rectify any pay owed to her manually until the issue is resolved. Thank you! Sandra Daoust *Finance Manager - Canada* Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Wed, Jul 20, 2022 at 9:40 AM Taneshia Persaud wrote: > Good morning all, > > If anyone can push from their side for Maventech to get this resolved > asap, I would really appreciate it. The caregiver is quite unhappy with > this situation, and although she has been very patient, has threatened to > file a complaint with the MOL. > > Many thanks, > > Taneshia > > On Thu, Jul 14, 2022 at 11:24 AM Irin Eva wrote: > >> Ok, thanks for the update. >> >> On Thu, Jul 14, 2022 at 11:09 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Good morning all, >>> >>> Update from today's meeting with Maventech, as they are still >>> investigating this issue as of today. Keep you posted as I hear from th= em. >>> >>> Best, >>> >>> Taneshia >>> >>> On Mon, Jul 11, 2022 at 9:39 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Good idea @Sandra Daoust . >>>> >>>> Just checked, and on the booking side, everything looks as it should b= e @Irin >>>> Eva . >>>> >>>> Thanks, >>>> >>>> Taneshia >>>> >>>> On Mon, Jul 11, 2022 at 9:35 AM Sandra Daoust >>> sdaoust@homecareassistance.com> wrote: >>>> >>>>> Thanks Taneshia >>>>> @Irin Eva @Taneshia maybe we can have an extra >>>>> look at her pay before it runs this week to manually iron out any iss= ues >>>>> (in case the same problem is arising). >>>>> Thanks. >>>>> >>>>> >>>>> >>>>> Sandra Daoust >>>>> >>>>> >>>>> >>>>> *Finance Manager - Canada* >>>>> >>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>> >>>>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Mon, Jul 11, 2022 at 9:28 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> Good morning all, >>>>>> >>>>>> Just to update you, Maventech is still looking into this matter. >>>>>> Hoping to have an update today. Keep you posted. >>>>>> >>>>>> Best, >>>>>> >>>>>> Taneshia >>>>>> >>>>>> On Mon, Jul 4, 2022 at 9:46 AM Irin Eva wrote: >>>>>> >>>>>>> Ok, thank you! >>>>>>> >>>>>>> On Mon, Jul 4, 2022 at 9:45 AM Taneshia Persaud >>>>>> taneshia.persaud@thekey.com> wrote: >>>>>>> >>>>>>>> May 30th is also showing 5hrs; June 6th is showing 5.25hrs; and >>>>>>>> June 13th is showing 5hrs. >>>>>>>> >>>>>>>> [image: Screen Shot 2022-07-04 at 9.43.42 AM.png][image: Screen >>>