----==_mimepart_6541384c7f98f_1d32b1daaefdefc831200b9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Vanja,=C2=A0 We don't see the EFT that Ali provided to me in = clearcare either. Did you provide him an EFT form that contained this ban= k info? =E2=80=8B According to Sumira, we used to charge this client's= credit card earlier this year and we do not know when they switched to E= FT. Thanks,=C2=A0 Vashon Palloo = = On Tue, 31 Oct at 12:06 PM , Vanja Bezdrob = wrote: Hello Vashon i am not sure where this accoun= t came from but this is not definitely an account number in clear care.If= you go to clear care you have one account that money should come from is= clearly labeled you must use this account so I am not sure again where m= oney was taken from. = = = On Tue, Oct 31, 2023 at 9:00=E2=80=AFAM Vashon Palloo wrote: = = = = = Hi=C2=A0Vanja,=C2=A0 = = 809 = 42570 = 103489614 = =E2=80=8B = = This is the bank info we used to process payment. Is this correct? If so= , according to Bambora payment should've been taken by yesterday 10/30. = = = Thanks,=C2=A0 = = Vashon Palloo = = = = = = On Tue, 31 Oct at 11:54 AM , Billing wrote: Hi Vashon, = Can you please provide Vanja the EFT information you used to process Ann= e Kober's payments? = = Thanks, = Sumira Suthesan Accounts Receivable Specialist T: 438-230-3887 ext.107000= 6 www.TheKey.com = = = = = = = = On Tue, Oct 31, 2023 at 11:47=E2=80=AFAM Vanja Bezdrob wrote: = = I talked to Joe yesterday and he said nothing has been taken from the a= ccount so I am not sure where the money came from??Please advise Sent f= rom my iPhone = = On Oct 31, 2023, at 5:21 AM, Sumira Suthesan wrote= : = = = =EF=BB=BF = = = Hi Vanja,=C2=A0 = = =E2=80=8BPlease see attached invoices for the past two months. = All bookings have been billed and it shows as marked paid. = = = Thanks,=C2=A0 = = Sumira Suthesan = = = = = = = = = = = = = = = = = = = = = -- = Vanja Bezdrob LPN Client success manager Home Care Assistance = 1861 Marine Drive, = West Vancouver, BC V7V 1J7 = T 778-279-3634 = C 236-558-2376 = E vanja.bezdrob@thekey.com ----==_mimepart_6541384c7f98f_1d32b1daaefdefc831200b9 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Vanja,=C2=A0 We don't see the EFT that Ali provided to me in clearcar= e either. Did you provide him an EFT form that contained this bank info? =E2=80=8B According to Sumira, we used to charge this client's cre= dit card earlier this year and we do not know when they switched to EFT. Thanks,=C2=A0 Vashon Palloo On Tue, 31 Oct at 12:06 PM , Vanja Bezdrob &l= t;vanja.bezdrob@thekey.com> wrote: Hello Vashon i am not sure w= here this account came from but this is not definitely an account number = in clear care.If you go to clear care you have one account that money sho= uld come from is clearly labeled you must use this account so I am not su= re again where money was taken from. On Tue, Oct 31, 2023 at 9:00=E2=80