Re: Fees to Anne Kober's account.

--Apple-Mail-4EAFB152-F8DD-4D03-8B4A-A9E9076F1884 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Is there anyway that client Partner Joe can= be called and all of this explained to him so he understands in accounting t= erms what this mean.That will be very helpful his number is on client file o= n front page.Let me know please and thank you! Sent f= rom my iPhone On Oct 26,= 2023, at 11:51 AM, Roxana Cruz &lt;rcruz@thekey.com&gt; wrote: =EF=BB=BF Hi&nbsp;Vashon,&nbsp; Thank you for jumping on a ca= ll.&nbsp; Here is what&nbsp;was adjusted, applied a= nd left to be done:&nbsp; Highlighted payme= nts removed from highlighted invoices&nbsp; $3,719.10 credit&nbsp;(p= artial payment of $4,445.75) applied to highlighted invoices&nbsp; Highlighted payments that were removed equal the credited amount - if eve= ryone agrees Vashon can delete them since the credit&nbsp;has been applied f= rom the $4,445.75 payment = &lt;image.png&gt; &lt;image.png= &gt; Let me&nbsp;know if there are any qu= estions here.&nbsp; On Thu, Oct 26, 2023 at 1= 1:01=E2=80=AFAM Vashon Palloo &lt; vashon.palloo@thekey.com &gt; wrote: Hi Roxana, Do you know how t= o reflect client refunds in Clearcare? We need to back out $3,719.10 worth o= f this client's payments going back to 8/31 and I'm unsure how to do so. Please let me know if you're able to get on a call. On Thu, Oct 26, 2023 at 1:35=E2=80=AFPM Vanja Bezdrob &lt; vanja.bezdrob@thekey.com= &gt; wrote: Thank you. On Thu, Oct 26, 2023 at 10:31=E2=80=AF= AM Vashon Palloo &lt; vashon.palloo@thekey.com &gt; wrote: Hi guys, I'= m going to meet with Daniel in a couple minutes and get this straightened ou= t. I know it's frustrating when stuff lingers this long but please bear with= me as I'm doing my best to find the right person to help me. On Thu, Oc= t 26, 2023 at 1:30=E2=80=AFPM Vanja Bezdrob &lt; vanja.bezdrob@thekey.com &gt; wrote: Hello&nbsp;Tim, &nbsp;I just thought&nbsp;since this i= s an ongoing issue for this client that a new ticket is not needed.But i wil= l include the&nbsp;billing&nbsp; in the future. Do I need to send them t= his email now. Thank you On Thu, Oct 26, 2023 at 10:26=E2=80= =AFAM Timothy Thomas &lt; = tt@thekey.com &gt; wrote: Vanja, in the future please use&nbsp;<a class=3D= "gmail_plusreply" id=3D"m_8871053957157975136m_8107418109889420060m_-1752310= 054966218598m_5596810665448478629m_3350596660748861877plusReplyChip-9" href=3D= "mailto:billing@thekey.