Re: New vCom Account Added - HCA Oakville & Waterloo - Rogers ISP & Cell Phones

From
Isabelle La <ila@thekey.com>
To
Isabelle La <ila@thekey.com>
CC
Hua Wu <hua.wu@thekey.com>, Trish Nguyen <trish.nguyen@thekey.com>, Angie Kunnath <akunnath@homecareassistance.com>, An Ly <an.ly@thekey.com>, Rush Payments <rush-payments@homecareassistance.com>, Gabriel La <it@homecareassistance.com>, Tennille Stiff <tstiff@thekey.com>, Tennille Stiff <tstiff@homecareassistance.com>, Timothy Thomas <tt@thekey.com>
Date
2022-06-13 15:58:55
Folder
INBOX
--000000000000102ac105e15c3ddd Content-Type: multipart/related; boundary="000000000000102ac005e15c3ddc" --000000000000102ac005e15c3ddc Content-Type: multipart/alternative; boundary="000000000000102abe05e15c3ddb" --000000000000102abe05e15c3ddb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Confirming that Gabe's card was used for Emergency Pay to take care of the account's overdue balance to resume services and prevent shut down scheduled for next week. Please see attached confirmation. [image: Rogers=E2=84=A2] Date: June 13, 2022 Account Number: X-XXXX-7754 Date: June 13, 2022 Account Number: X-XXXX-7754 Payment received. Hello Home Care Assistance, This is to confirm that we=E2=80=99ve received your payment. Thank you! Payment information Confirmation number: 1551736841 You paid: $357.41 Payment method: Credit Card Updated balance: $0.00 Did you know you can arrange for convenient pre-authorized payments from either your chequing account or credit card through MyRogers? You can also use MyRogers to monitor your usage, check your balance, make changes to your account, and more. Visit Rogers.com/MyRogers or download the MyRogers app on your smartphone. Support If you require additional support or have any questions, please click on one of the options listed here: Online Support Contact Us Find us on: Community Forums Facebook Twitter YouTube Connected YouTube Connected Contact Us | Privacy Policy | Rogers.com Rogers Communications | One Mount Pleasant Road | Toronto ON M4Y 2Y5 =C2=A9 2017 Rogers Communications This email is automatically generated, please do not reply. This e-mail (and any attachment(s)) is confidential; if you are not the intended recipient please delete it immediately without keeping a copy. On Mon, Jun 13, 2022 at 3:40 PM Isabelle La wrote: > I don't think we should wait for her to return since they will have > Internet services shut down if we wait that long. I will work with Gabrie= l > to enter emergency credit card info payment from the IT Dept. then (I > thought AP Team would have one which is why I asked Trish for better > tracking purposes) but we will just do it this time and wait until Angie > returns to get an updated credit card in there from her locally. I didn't > know that AP Team is not currently paying for any accounts in Canada. > > On Mon, Jun 13, 2022 at 3:34 PM Hua Wu wrote: > >> Hello >> >> If I'm understanding this correctly....Corporate took over >> Oakville/Waterloo's Roger's account, but the payment should still be mad= e >> by the local Canadian entity instead of Corporate? If so, then we'll ne= ed >> to get Oakville/Waterloo's GM @Angie Kunnath >> to make the payment since I don't have >> access to their bank. She's on vacation right now and won't be back unt= il >> June 18. >> >> Thanks. >> >> Hua >> >> On Mon, Jun 13, 2022 at 4:17 PM wrote: >> >>> Hi Hua, >>> >>> >>> >>> We received the attached Canadian telecom invoice and needed payment >>> ASAP to avoid serv

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