--00000000000089bddb060ead6920 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Everyone, Here is the payment method for client Alan Marmor: *Royal Bank Visa Card* Donna Davidson 4514 0118 0874 0839 exp 11/25 last 3 digits - 876 *Billing address: (Address associated with the credit card)* Unit 77 - 263 Botanica Private Ottawa, ON, K1Y 4P9 Please let me know if you need anything more on my end. Kind regards, On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM Vashon Palloo wrote: > Hi John, > > Will do. Just copied you for visibility. > > On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM John Janiga wrote: > >> Hello, >> >> Let me know if I can assist in any way. >> >> Best, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo >> wrote: >> >>> That works for me. Please copy paymentapplication@thekey.com so the >>> request also goes through our ticketing system. >>> >>> Have a good one!! >>> >>> On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Thank you for the quick response!! >>>> >>>> It is for the open invoice (attached below). The client will call me >>>> Thursday AM and give me the card information over the phone and then I= will >>>> relay the information to billing. >>>> >>>> Joey Taylor >>>> >>>> *General Manager Montreal* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo >>>> wrote: >>>> >>>>> Yes, that's not a problem at all. Is it for the current open invoice >>>>> on their account or will it be for the new invoice as well? I'm only = asking >>>>> so I know what amount I need to process. >>>>> >>>>> How do we get in touch with the client? >>>>> >>>>> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >>>>> wrote: >>>>> >>>>>> Good Afternoon Vashon, >>>>>> >>>>>> We have a client for Montreal (Alan Marmor) who required one shift o= f >>>>>> 24-hour care over the holidays (December 22nd). Care was put in plac= e and >>>>>> started within a couple of hours. It was for a close family friend o= f a key >>>>>> referral partner who vouched for the client. >>>>>> >>>>>> The client was very ill at the time and did not sign the consent or >>>>>> payment method. He is old, has no family in the Country, and struggl= es with >>>>>> technology so he was wondering if we could take his credit card over= the >>>>>> phone so he can pay the invoice? This is a unique case as we would n= ormally >>>>>> never start a case without everything in place but given it was for = a >>>>>> referral partner and it was urgent. >>>>>> >>>>>> Please let me know, >>>>>> >>>>>> Joey Taylor >>>>>> >>>>>> *General Manager Montreal* >>>>>> >>>>>> 514-907-5065 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>> >>>>> >>>>> -- >>>>> >>>>> *Vashon Palloo* >>>>> >>>>> Senior Accounts Receivab