--0000000000003f05f2060eadc67f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Payment processed and posted. On Thu, Jan 11, 2024 at 10:43=E2=80=AFAM Joey Taylor wrote: > Good Morning Everyone, > > Here is the payment method for client Alan Marmor: > > *Royal Bank Visa Card* > > Donna Davidson > > 4514 0118 0874 0839 > > exp 11/25 > > last 3 digits - 876 > > > *Billing address: (Address associated with the credit card)* > > Unit 77 - 263 Botanica Private > > Ottawa, ON, K1Y 4P9 > > > Please let me know if you need anything more on my end. Kind regards, > > On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM Vashon Palloo > wrote: > >> Hi John, >> >> Will do. Just copied you for visibility. >> >> On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM John Janiga >> wrote: >> >>> Hello, >>> >>> Let me know if I can assist in any way. >>> >>> Best, >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo >>> wrote: >>> >>>> That works for me. Please copy paymentapplication@thekey.com so the >>>> request also goes through our ticketing system. >>>> >>>> Have a good one!! >>>> >>>> On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> Thank you for the quick response!! >>>>> >>>>> It is for the open invoice (attached below). The client will call me >>>>> Thursday AM and give me the card information over the phone and then = I will >>>>> relay the information to billing. >>>>> >>>>> Joey Taylor >>>>> >>>>> *General Manager Montreal* >>>>> >>>>> 514-907-5065 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo >>>>> wrote: >>>>> >>>>>> Yes, that's not a problem at all. Is it for the current open invoice >>>>>> on their account or will it be for the new invoice as well? I'm only= asking >>>>>> so I know what amount I need to process. >>>>>> >>>>>> How do we get in touch with the client? >>>>>> >>>>>> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >>>>>> wrote: >>>>>> >>>>>>> Good Afternoon Vashon, >>>>>>> >>>>>>> We have a client for Montreal (Alan Marmor) who required one shift >>>>>>> of 24-hour care over the holidays (December 22nd). Care was put in = place >>>>>>> and started within a couple of hours. It was for a close family fri= end of a >>>>>>> key referral partner who vouched for the client. >>>>>>> >>>>>>> The client was very ill at the time and did not sign the consent or >>>>>>> payment method. He is old, has no family in the Country, and strugg= les with >>>>>>> technology so he was wondering if we could take his credit card ove= r the >>>>>>> phone so he can pay the invoice? This is a unique case as we would = normally >>>>>>> never start a case without everything in place but given it was for= a >>>>>>> referral partner and it was urgent. >>>>>>> >>>>>>> Please let me know, >>>>>>> >>>>>>> Joey