--00000000000061c1f6060e8884ee Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, Will do. Just copied you for visibility. On Tue, Jan 9, 2024 at 2:42=E2=80=AFPM John Janiga = wrote: > Hello, > > Let me know if I can assist in any way. > > Best, > *John Janiga* > Senior Accounts Receivable Specialist > *john.janiga@thekey.com * > *408-647-7538 * > TheKey.com > [image: TheKey] > > > > On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo > wrote: > >> That works for me. Please copy paymentapplication@thekey.com so the >> request also goes through our ticketing system. >> >> Have a good one!! >> >> On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor >> wrote: >> >>> Thank you for the quick response!! >>> >>> It is for the open invoice (attached below). The client will call me >>> Thursday AM and give me the card information over the phone and then I = will >>> relay the information to billing. >>> >>> Joey Taylor >>> >>> *General Manager Montreal* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo >>> wrote: >>> >>>> Yes, that's not a problem at all. Is it for the current open invoice o= n >>>> their account or will it be for the new invoice as well? I'm only aski= ng so >>>> I know what amount I need to process. >>>> >>>> How do we get in touch with the client? >>>> >>>> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >>>> wrote: >>>> >>>>> Good Afternoon Vashon, >>>>> >>>>> We have a client for Montreal (Alan Marmor) who required one shift of >>>>> 24-hour care over the holidays (December 22nd). Care was put in place= and >>>>> started within a couple of hours. It was for a close family friend of= a key >>>>> referral partner who vouched for the client. >>>>> >>>>> The client was very ill at the time and did not sign the consent or >>>>> payment method. He is old, has no family in the Country, and struggle= s with >>>>> technology so he was wondering if we could take his credit card over = the >>>>> phone so he can pay the invoice? This is a unique case as we would no= rmally >>>>> never start a case without everything in place but given it was for a >>>>> referral partner and it was urgent. >>>>> >>>>> Please let me know, >>>>> >>>>> Joey Taylor >>>>> >>>>> *General Manager Montreal* >>>>> >>>>> 514-907-5065 >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> >>>> *Vashon Palloo* >>>> >>>> Senior Accounts Receivable Specialist >>>> >>>> vashon.palloo@thekey.com >>>> >>>> [image: TheKey] >>>> >>> >> >> -- >> >> *Vashon Palloo* >> >> Senior Accounts Receivable Specialist >> >> vashon.palloo@thekey.com >> >> [image: TheKey] >> > --=20 *Vashon Palloo* Senior Accounts Receivable Specialist vashon.palloo@thekey.com [image: TheKey] --00000000000061c1f6060e8884ee Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John, Will do. Just copied you f= or visibility. On Tue, Jan 9, 20