Fwd: 158240 Jagjit Dhaliwal 1034812514 / 159427 Manitoba Public Insurance - Reconciliation of All Invoices & Payments Made - [#964597]

From
Marc Atkinson <billing@thekey.com>
To
bboxall@thekey.com, dfancy@thekey.com
CC
michelle.hudgins@thekey.com, lito.delapena@thekey.com, tt@thekey.com, eclark@thekey.com, kristy.poyner@thekey.com, jeannie.ortiz@thekey.com, cdixon@thekey.com
Date
Tue, 01 Oct 2024 18:00:22 +0000
Folder
INBOX
----==_mimepart_66fc38b6acd3f_23f3fd7a5348f5c209088a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Brian, We are still working on correcting the invoicing for Jagjit= Dhaliwal. Also, we need to reconcile the account for Beverly Filatow. = Can you please confirm 100% that MPI is paying the 5% GST for Jagjit Dh= aliwal and Beverly Filatow and that neither client should have been charg= ed any taxes in any capacity? Can you also please confirm that this was t= he case from the very beginning? Can you also please confirm that the= remaining balances on the attached two invoices for Jagjit were due to o= ver-scheduling and are to be credited in full? Moving forward, please con= firm that both clients Jagjit Dhaliwal and Beverly Filatow are only to be= scheduled within the approved hours of Manitoba Public Insurnace? Al= so, can you please confirm that we need to update the billing authorizati= on for Jagjit to reflect a maximum coverage amount from MPI for $5,609.00= monthly from 4/1/24? Please see below. This is the most recent correspon= dence sent from Sheri Adams at MPI stating that his coverage amount is $5= ,609.00 monthly, but our authorization was setup to reflect $5,419.00 mon= thly. We are going to need to correct this to reflect the proper coverage= amount so MPI gets billed this moving forward. Thank you! = = = On Thu, 26 Sep at 1:59 PM , Marc Atkinson wrote:= = = Hi Brian and Dennis, = = Please reference the email below from MPI for client Jagjit Dhaliwal (ht= tps://hcawinnipeg.clearcareonline.ca/clients/1000000000060192/). = = After reviewing the account, I think it might be best for us to complete= a reconciliatioon of all invoices and payments from DOS starting on June= 1st, just to ensure that everything has been billed correctly and that w= e have applied all payments correctly. = = I did notice one thing that I feel needs clarification. Can your office = please confirm if we should be billing the client directly the 5% GST tax= ? I noticed that we are not billing this to MPI, so we want to make sure = that the client should be charged the 5% GST tax. = = Thank you! = = = = = = On Thu, 26 Sep at 1:56 PM , Marc Atkinson wrote:= = = Hi Sheri, = = Thank you for your email. After reviewing the account for Jagjit Dhaliwa= l, we have found that we believe we should look back through all of the i= nvoices to ensure that everything has been billed correctly and that all = payments have been applied correctly.=C2=A0 = = We appreciate your patience while we work on resolving this. We will get= back to you soon as possible with a resolution. = = Thank you. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = = = = On Wed, 25 Sep at 3:06 PM , BI Payment Unit = wrote: = Good afternoon, = = = = =C2=A0 = = Please see the previous communication sent to your office regarding over= -billing from the claimant=E2=80=99s case manager. We c

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