I added Elizabeth to the Vancouver On-Call group.
On Fri, Mar 1, 2024 at 9:45 AM Sharon Speirs <sspeirs@thekey.com> wrote:
> Hi there
> Thank you for this!
> Can you just use my 8x8 number?
> Sharon
> Mark are you able to get Elizabeth Manjarrez to be part of the on call ri
> g group as she is helping the Vancouver office on Sunday so will need calls
> to go to her
>
>
> Sharon, Speirs
>
> Canadian Staffing Manager
>
> 778 279 3634
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>
>
>
>
>
>
>
> On Wed, Feb 28, 2024 at 8:07 AM Mark Warner <mark.warner@thekey.com>
> wrote:
>
>> I believe I have the test routing in place. All I need is a phone number
>> we'd like to use as the Mon-Wed Closed Hours call center destination.
>> Thanks!
>>
>> On Tue, Feb 27, 2024 at 9:54 PM Sharon Speirs <sspeirs@thekey.com> wrote:
>>
>>> Thank you both for your time today, much appreciated. We will review and
>>> start to make the necessary changes.
>>> Kind regards
>>> Sharon
>>>
>>>
>>> Sharon, Speirs
>>>
>>> Canadian Staffing Manager
>>>
>>> 778 279 3634
>>>
>>> TheKey.ca <https://thekey.ca/>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Feb 27, 2024 at 2:27 PM Gabrielle Wolfe <gwolfe@thekey.com>
>>> wrote:
>>>
>>>> Canada & Call Center Support
>>>>
>>>>
>>>>
>>>> Please find the links, below, to the after hours scheduling guide and
>>>> the clear care clean up tip sheet. I also included a tip sheet for
>>>> utilizing 8x8 to get ring group calls.
>>>>
>>>> After Hours Scheduling Process Guide:
>>>> https://docs.google.com/document/d/1I96lm98XFBp1bsIR7AzlcFJQnJnBZBBq/edit
>>>>
>>>> ClearCare Clean-up Tip Sheet:
>>>> https://docs.google.com/document/d/1taTOGTstRD1Unit3UAX76bYpLty0g32Q/edit
>>>>
>>>> 8x8 tip sheet:
>>>> https://docs.google.com/document/d/1T8L1FvxKiIThmaGGyF8Jrs92fRTNIvFW/edit
>>>>
>>>> Join with Google Meet <https://meet.google.com/bjj-sghg-ajj?hs=224>
>>>>
>>>> Meeting link
>>>> meet.google.com/bjj-sghg-ajj
>>>> <https://meet.google.com/bjj-sghg-ajj?hs=224>
>>>> Join by phone(US) +1 515-726-3194 <+1-515-726-3194%3B395447671%23>
>>>> PIN: 395447671
>>>>
>>>> More phone numbers
>>>> <https://tel.meet/bjj-sghg-ajj?pin=2728637370896&hs=0>
>>>> Canada & Call Center Support
>>>> Tuesday Feb 27, 2024 ⋅ 1:30pm – 2pm (Pacific Time - Los Angeles)
>>>> Guests
>>>> Gabrielle Wolfe <gwolfe@thekey.com> - organizer
>>>> Sharon Speirs <sspeirs@thekey.com>
>>>> Timothy Thomas <tt@thekey.com>
>>>> Mark Warner <mark.warner@thekey.com>
>>>>
>>>