--00000000000017155905ee8a3147 Content-Type: text/plain; charset="UTF-8" Yes, I will produce that and distribute today. On Mon, Nov 28, 2022 at 8:01 AM Melissa Reyes wrote: > Hi Ben, > > Can we get an updated report ran to ensure all rate changes have been > captured? > > Thank you, > Melissa > > On Wed, Nov 16, 2022 at 7:21 AM Tricia Strite wrote: > >> Thank you. the NE area has been updated. >> >> On Mon, Nov 14, 2022 at 6:15 PM Benjamin Lewis >> wrote: >> >>> Hello all, >>> >>> Thank you for your continued support here. To help ensure there isn't >>> any gap in implementation, I pulled the rate information from last week for >>> those clients that should have an effective date of 11/7. In the attached, >>> I have done my best to help call out any potential issues. >>> >>> From a high-level, I broke out the clients into 4 categories. 2 require >>> no action (Increase Applied and Deactivated) as I either see the clients >>> have the rates updated correctly or the client deactivated prior to the end >>> of the week. The other two require your team's attention: >>> >>> *No Increase Applied - represents the clients who do not show an >>> increase to their rate.* >>> *No Rates - The client did not have any hours billed, and therefore are >>> unable to be confirmed.* >>> >>> Row Labels Increase Applied No Increase Applied No Rates Deactivated Grand >>> Total >>> N East 92 43 38 11 184 >>> Northwest 107 32 19 26 184 >>> S East 123 18 6 16 163 >>> Southwest 120 86 29 28 263 >>> Grand Total 442 179 92 81 794 >>> I have included tabs in the attachment that include the specific clients >>> for each of these two groups. While doing some quality checks on the data, >>> I do see that some of these clients were updated today (and all data I have >>> is as of 11/13), so no action is needed in those cases. But mainly want to >>> make sure that your teams are reviewing clients who had communication go >>> out and might not have been caught yet for the week of 11/7. >>> >>> Please reach out with any questions. >>> >>> >>> On Wed, Nov 2, 2022 at 9:36 PM Benjamin Lewis >>> wrote: >>> >>>> Hi all, >>>> >>>> Thank you to everyone for all of the help with responding to the >>>> various inquiries I have received back from clients after emails and >>>> letters were distributed (and for the help with the ones I'm sure I didn't >>>> hear about). >>>> >>>> We are approaching the implementation date of the rates, so I want to >>>> ensure all teams are on track to get rates updated in Clearcare and to >>>> provide an adjustment to effective dates that was made to a small portion >>>> of letters. >>>> >>>> In the tracking spreadsheet here: >>>> https://docs.google.com/spreadsheets/d/1KAYFq0_tNk1oWUL9Y-ZPS0wxglB2iwxK3WL2nxY7gjk/edit#gid=1683091659 >>>> >>>> I have updated *column A* with a column for you and your teams to >>>> indicate clients where exceptions were made to retain the client after >>>> letters and emails went out. Please mark those clients with a 'x'. >>>> >>>>