Re: weekend staffing coverage

this is all they know and have not all been dealing with live ins - so
every staffer, every ambassador, every success manager covers live in
clients and CGs??

Does anyone else use a specialized live in group



On Mon, Aug 1, 2022 at 11:03 AM Audra Williams <audraw@thekey.com> wrote:

> Hi Carol!
>
> C&H is the first operation that I have seen that had a dedicated team for
> live in cases.  From my experience, the live in cases are routinely well
> oiled and do not need a dedicated team.
>
> Best,
>
> On Mon, Aug 1, 2022 at 9:59 AM Carol Miller <carol.miller@thekey.com>
> wrote:
>
>> Morning team!!
>>
>> Have a few questions and looking for input
>>
>> With the new model and staffing specialists being hourly - how is on call
>> being handled?......  clocking in, stipend??
>>
>> Live in's - how are you handling this part of the business - everyone or
>> dedicated group to oversee them
>>
>> as a follow-up , Angie is working with legal on the CG driving issues
>>
>> thanks in advance
>> Carol
>>
>> --
>> Carol Miller
>> Regional Director of Operations, Connecticut
>> *Please note my email has changed:*
>> carol.miller@TheKey.com <Carol.Miller@TheKey.com>
>> (443) 417-4274
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> Audra Williams
> Director of Business Support
> *Please note my email has changed:*
> audraw@TheKey.com <https://brand.thekey.com/esg/Audra.Williams@TheKey.com>
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>


-- 
Carol Miller
Regional Director of Operations, Connecticut
*Please note my email has changed:*
carol.miller@TheKey.com <Carol.Miller@TheKey.com>
(443) 417-4274
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://www.thekey.com/>