Re: VM from 14036057557 [WILLIAM PICKEN] to Ext. 800001 on 6/6/23 10:03 AM for 14 sec

From
Chuck Terlesky <cterlesky@thekey.com>
To
Cheryl Cartwright <ccartwright@thekey.com>, Timothy Thomas <tt@thekey.com>, Shawntel Sousa <ssousa@thekey.com>, Ali Malik <ali.malik@thekey.com>
Date
Tue, 6 Jun 2023 10:36:01 -0600
Folder
INBOX
--00000000000056ddb005fd789e1f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, I spoke with Bill - again - he is beyond frustrated with his billing. To follow up on our conference call yesterday, you mentioned that we would have an update on the account that would be provided. He said he would be looking for another company if we can not provide him with documentation on his BlueCross payments and where his account stands. Versapay only shows what is owed with no history for him. Can you please make this a priority for him today? If there is anything I can do to help you out, please don't hesitate to let me know. Cheryl has offered to assist by calling Bill if you need her to. Let's work together to get this sorted out. Regards, Chuck On Tue, Jun 6, 2023 at 10:04=E2=80=AFAM w= rote: > [image: 8x8 Inc.] > > *Hello Chuck Terlesky,* > > Your Virtual Office Extension 800001 has a new voicemail. > ------------------------------ > New voicemail details: > *Received from:* > 1-403-605-7557 [image: Call This Number] WILLIAM PICKEN > > *Date/Time:* > Tuesday, June 6, 2023 10:03:54 AM > > *Duration:* > 14 Seconds > > *VM Transcript:* > Warning it pillpack in calling I'm trying to get ahold of Jack if he woul= d > return my call please (403) 605-7557. Thank you. > ------------------------------ > > > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --00000000000056ddb005fd789e1f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Ali, = I spoke with Bill - = again - he is beyond frustrated=C2=A0with his billing. To follow up on our = conference call yesterday, you mentioned that we would have an update on th= e account that=C2=A0would be provided. He said he would be looking for anot= her company if we can not provide him with documentation on his BlueCross p= ayments and where his account=C2=A0stands. Versapay only shows what is owed= with no history for him. Can you please make this a priority for him today= ? If there is anything I = can=C2=A0do to help you out, please don&#39;t hesitate to let me know. Cher= yl has offered to assist by calling Bill if you need her to.=C2=A0 Let&#39;s work together to get th= is sorted out. = Regards, Chuck On Tue, Jun 6, = 2023 at 10:04=E2=80=AFAM &lt; VirtualOfficeVoiceMails@8x8.com &gt; wrote: = =20 He= llo Chuck Terlesky, Your Virtual Office Exten= sion 800001 has a new voicemail. New voicemail details:= Received from: =09 =09 = 1-403-605-7557 WI= LLIAM PICKEN

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