--000000000000b07e4705db99f12b Content-Type: text/plain; charset="UTF-8" Hello James, I will have Roxana double check all Toronto admin profiles to make sure no visibility to Waterloo and Oaksville. For the payroll structure payroll/billing and rate schedules have been added and is visible to everyone as every office uses it a little differently. Unfortunately we can not have certain locations, see only their bill/pay structures. On Fri, Apr 1, 2022 at 12:00 PM James Patchett wrote: > Amanda, > > Timothy shared that the HCA Toronto team is seeing the O&W data show up in > their system and the pay structures are being changed in their system. > > The O&W team are locked out of their current URL's as it has been moved > over to the corporate platform on the backend. I now see that they are no > longer in the franchise agency > list but are now > listed in the corporate agency list for Canada here > . > > James > > On Fri, Apr 1, 2022 at 11:56 AM Amanda Patel wrote: > >> Hello, >> >> The Toronto team does not have access to Waterloo/Oakvile. Also what >> clearcare are they logged out of Toronto URL or Waterloo/Oakville URL? >> >> >> On Fri, Apr 1, 2022 at 11:43 AM James Patchett >> wrote: >> >>> Amanda, Nicole and Roxana, >>> >>> The Toronto location is seeing the Oakville & Waterloo data start to >>> show up in their clearcare system. In addition the back end pricing seems >>> to be changing as well. In addition, the O&W teams are now logged out of >>> ClearCare and cannot access their information. >>> >>> As we discussed there are to be separate locations created in the >>> Toronto Clearcare system for the additions and the Toronto team should not >>> be seeing any of that data. >>> >>> Please Help! >>> >>> -- >>> James Patchett >>> Director Business Support Group >>> * Please note my email has changed: * >>> jpatchett@thekey.com >>> TheKey.com >>> [image: TheKey] >>> >> --000000000000b07e4705db99f12b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello James, I will have Roxana double = check all Toronto admin profiles to make sure no visibility=C2=A0to Waterlo= o and Oaksville. For the payroll structure payroll/billing and rate schedul= es have=C2=A0 been added and is visible to everyone as every office uses it= =C2=A0 a little=C2=A0differently. Unfortunately we can not have certain loc= ations, see only their bill/pay structures.=C2=A0 On Fri, Apr 1, 2022 = at 12:00 PM James Patchett < jpat= chett@thekey.com > wrote: Amanda, Timothy shared = that the HCA Toronto team is seeing the O&W data show up in their syste= m and the pay structures are being changed in their system.=C2=A0 The O&W team are locked out of their current URL's= =C2=A0as=C2=A0it has been moved over to the corporate=C2=A0platform on the = backend.=C2=A0 I now see that they are no longer in the franchise age= ncy list but are now listed in the corporate agency list for Canada here . James On Fri, Apr 1, 2022 at 11:= 56 AM Am