FW: June Focus Strategy

This is a multi-part message in MIME format. ------=_NextPart_000_000F_01D09D18.960832C0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0010_01D09D18.960832C0" ------=_NextPart_001_0010_01D09D18.960832C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Cheryl,   Can you plan to listen in to this webinar.   HCA_Logo_English_TM_4C_REV Tim Thomas Home Care Assistance (Montréal) Inc. 4464 Ste. Catherine Ouest Westmount, Québec H3Z 1R7 Tel: 514 907 5065 - Fax: 514 907 5067   tthomas@homecareassistance.com   = www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal       From: HCA News and Updates [mailto:franchise@homecareassistance.com]  Sent: Monday, June 01, 2015 3:50 PM To: undisclosed-recipients: Subject: June Focus Strategy   Everyone, This month's strategy is focused on caregiver reference checks. = Reference checking can be one of the biggest challenges in the caregiver = hiring process. Because of this challenge, it is often one of the most = missed steps in identifying and selecting the best caregivers. While reference checking can be labor intensive and sometimes results in = frustration, it is an essential part of the selection process for new = hires. We know that past performance is indicative of future behavior, = which is why reaching out to past employers is critical to ensuring the = satisfaction and safety of our clients.  We would like to share some tips that will help streamline your hiring = process and improve the quality of your employees. · Place the responsibility on the candidate for = providing the contact information of past employers who are willing to = speak with you. · Direct supervisors are ideal references, but clients, = indirect supervisors or peers will suffice. · If you are unable to connect with a reference, ask = the candidate to follow-up and encourage him or her to return your = calls. · Written references should always be verified. · Candidates with limited experience may use a past = instructor or mentor as a reference. · It should be considered a red flag if a candidate = cannot produce anyone for you to speak with to attest to his or her work = ethic. · While employment verification and speaking with a = reference are two very different things, we should at the very least = verify past employment. · Do an online search of your candidate’s name. = A candidate’s social media and online presence can tell you a = lot about his or her behavioral style and how he or she portrays him or = herself to others.  Now that we have reviewed some tips for obtaining reference checks, = let’s go over how to conduct a good reference check:   · Before calling references, make a list of questions = to ask the person you will be speaking with on the phone. Use this same = list of questions when speaking with all references so that you