--000000000000e785870636ec7307 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Timon, Definitely frustrating for all parties, appreciate the update and will keep an eye out on the payment towards invoice 1007135. Come monday if we do not receive further payments we will reach out again via this thread, hopefully they can bring their account current so we close on this balance. Thank you, Lito Delapena Customer Contact and Collections Manager | TheKey Mobile: 619-722-8561 On Fri, Jun 6, 2025 at 11:52=E2=80=AFAM Timon Page = wrote: > As expected, Nimra answered me today. She said she will pay invoice 10071= 35 > tonight and the others =E2=80=9Cafter that.=E2=80=9D I have asked for a m= ore specific > timeline. We will see if she replies. > > > Best regards, > * Timon Page * > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > On Fri, Jun 6, 2025 at 12:31=E2=80=AFPM Timon Page wrote: > >> Hi Lito >> >> Happy Friday to you as well! >> >> Yes, this is frustrating for me as well. I have not heard from Nimra >> recently and I just pinged her again and included the outstanding amount= s >> from the email below. As far as I can ascertain, there are no obstacles = in >> place that would prevent her from paying. I know this situation is far f= rom >> ideal and I will reiterate the importance of consistency with payments. >> Michelle and I have spoken about this and we both feel that she tends to >> use billing errors as an excuse for delayed payments. I am trying to fin= d >> out who the care coordinator is that handles Tanzil's account for the >> Ontario government but because of PHIPEA legislation, it is easier said >> than done. >> >> I will update the group as soon as I hear from her. She tends to reach o= n >> Fridays so fingers crossed! >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> >> >> On Fri, Jun 6, 2025 at 12:11=E2=80=AFPM Lito Delapena >> wrote: >> >>> HI Timon, >>> >>> Happy Friday! >>> >>> Wanted to circle back with you regarding Tanzil, did you happen to hear >>> back from Nirma yet? We received an e-transfer yesterday evening total= ing >>> $245.06 to cover the remaining balance of Invoice 1035515 dated 5/5/202= 5. >>> However the client has the following invoices below reflecting outstand= ing >>> with the oldest open invoice 63 days past due. >>> >>> Invoice 1007135 $2,349.34 63 days past due >>> Invoice 1031862 $3,809.86 28 days past due >>> Invoice 1039145 $2,330.59 21 days past due >>> Invoice 1045434 $2,349.34 14 days past due >>> >>> Knowing that there Is a limitation to the $ amount they can send for >>> E-transfers daily, we are continuing to see invoices aged out and no >>> response from Nimra when Michelle reaches out for confirmation of payme= nt. >>> My understandin