--0000000000002322ca06385350c5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timon, I wanted to give you an update regarding Nimra's past due balance. I've tried reaching out to her via email and text, but haven't received a response. In both communications, I emphasized the need for payment and a consistent payment schedule. Her current past due balance is $15,140.69. Do you have any updates on your end? On Fri, Jun 6, 2025 at 3:44=E2=80=AFPM Lito Delapena wrote: > HI Timon, > > Definitely frustrating for all parties, appreciate the update and will > keep an eye out on the payment towards invoice 1007135. Come monday if we > do not receive further payments we will reach out again via this thread, > hopefully they can bring their account current so we close on this balanc= e. > > Thank you, > > Lito Delapena > > Customer Contact and Collections Manager | TheKey > > Mobile: 619-722-8561 > > > > > > On Fri, Jun 6, 2025 at 11:52=E2=80=AFAM Timon Page wrote: > >> As expected, Nimra answered me today. She said she will pay invoice 1007= 135 >> tonight and the others =E2=80=9Cafter that.=E2=80=9D I have asked for a = more specific >> timeline. We will see if she replies. >> >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> >> >> On Fri, Jun 6, 2025 at 12:31=E2=80=AFPM Timon Page wrote: >> >>> Hi Lito >>> >>> Happy Friday to you as well! >>> >>> Yes, this is frustrating for me as well. I have not heard from Nimra >>> recently and I just pinged her again and included the outstanding amoun= ts >>> from the email below. As far as I can ascertain, there are no obstacles= in >>> place that would prevent her from paying. I know this situation is far = from >>> ideal and I will reiterate the importance of consistency with payments. >>> Michelle and I have spoken about this and we both feel that she tends t= o >>> use billing errors as an excuse for delayed payments. I am trying to fi= nd >>> out who the care coordinator is that handles Tanzil's account for the >>> Ontario government but because of PHIPEA legislation, it is easier said >>> than done. >>> >>> I will update the group as soon as I hear from her. She tends to reach >>> on Fridays so fingers crossed! >>> >>> Best regards, >>> * Timon Page * >>> General Manager, Ontario >>> *Please note my email address has changed:* >>> timon.page@thekey.com >>> Mobile: (437) 223-0841 >>> TheKey.com >>> >>> >>> >>> On Fri, Jun 6, 2025 at 12:11=E2=80=AFPM Lito Delapena >>> wrote: >>> >>>> HI Timon, >>>> >>>> Happy Friday! >>>> >>>> Wanted to circle back with you regarding Tanzil, did you happen to hea= r >>>> back from Nirma yet? We received an e-transfer yesterday evening tota= ling >>>> $245.06 to cover the remaining balance of Invoice 1035515 dated 5/5/20= 25. >>>> However the client has the following invoices below reflecting outstan= ding