--000000000000adce8a0606e74883 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Just to clarify that the caregiver was only overpaid $462.00 and not this: from the previous email Invoice from Sept 1-15th client was over charged $1,501.50 and CG Harnoor Kaur was overpaid $867.00 (39 hrs). If someone could clarify this then I can reach out to the caregiver. Please also let me know how we would like the deposit to come to us. Thank you On Wed, Oct 4, 2023 at 1:01=E2=80=AFPM Sumira Suthesan = wrote: > Hi Everyone, > =E2=80=8B > Please see attached revised invoice 6151 (September 1-15) and invoice 615= 0 > (September 16-30) > > For invoice 6151, the September 15 shift was removed and September 14 > (caregiver Harnoor) was billed for 12 hours (September 13 (3 hours) and > September 14 (9 hours)). > > > Please note that I was only able to change the billable hours and not the > end time for September 14th (it should state 9am instead of 11:59pm as th= e > end time). > > If the end time needs to be changed on the invoice, we need to create a > new shift that is billable only. > > Thanks, > > Sumira Suthesan > > > On Wed, 4 Oct at 10:07 AM , Timothy Thomas wrote: > I believe you can't as the shifts are now finalized > > On Wed, Oct 4, 2023 at 11:52=E2=80=AFAM Sumira Suthesan > wrote: > >> Hi Pam, >> >> Hi Claudia, >> =E2=80=8B >> Do you know how I can edit the end time on September 14 from 11:59pm to >> 9am? >> =E2=80=8B >> It won't edit it in clearcare. >> =E2=80=8B >> >> >> Thanks, >> >> Sumira Suthesan >> >> >> On Wed, 4 Oct at 7:59 AM , Timothy Thomas wrote: >> @Chandani Patel can work with you to get the >> caregiver to sign. >> >> Thanks Germaine! >> >> On Tue, Oct 3, 2023 at 7:46=E2=80=AFPM Germaine Daniels > germaine.daniels@thekey.com> wrote: >> >>> Hi Tim, >>> >>> I will work with Irin to recoup the funds. However, we will need the CG >>> to sign the Wage Agreement. Who should we send the agreement to? >>> Germaine Daniels >>> >>> *Payroll Director *germaine.daniels@thekey.com >>> Phone: 562-784-1800 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Oct 3, 2023 at 12:41=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> adding in @Germaine Daniels to assist >>>> with the overpayment of Harnoor Kaur. >>>> >>>> Claudia, why was Diane Wittmier overcharged exactly? was it a rate >>>> issue or a shift issue? >>>> >>>> On Tue, Oct 3, 2023 at 3:30=E2=80=AFPM Claudia Vasquez >>> claudia.vasquez@thekey.com> wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Invoice from Sept 1-15th client was over charged $1,501.50 and CG >>>>> Harnoor Kaur was overpaid $867.00 (39 hrs). >>>>> >>>>> Invoice: Sept 16-30th Client has been overbilled by $1,848.00 >>>>> >>>>> Please let us know if there is anything else we can do on our end. >>>>> >>>>> Thank you, >>>>> >>>>> Claudia >>>>> >>>>> On Tue, Oct 3, 2023 at 11:49=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Pam / Claudia can you provide us with the specific details of the >>>>>> overc