Re: Billing Error - [#492522]

--000000000000bce6cc0606e76ac1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Chandani, Date Range (Sept 01 -15,2023) The CG Harnoor Kaur was overpaid $867.00 (39 hrs), not $462. And The client was overcharged $1,501.50. Also, we will send you the consent form for deduction that CG needs to sign in. Thanks, Irin On Wed, Oct 4, 2023 at 1:24=E2=80=AFPM Chandani Patel w= rote: > Hello, > > Just to clarify that the caregiver was only overpaid $462.00 and not this= : > from the previous email > Invoice from Sept 1-15th client was over charged $1,501.50 and CG Harnoor > Kaur was overpaid $867.00 (39 hrs). > > If someone could clarify this then I can reach out to the caregiver. > Please also let me know how we would like the deposit to come to us. > > Thank you > > On Wed, Oct 4, 2023 at 1:01=E2=80=AFPM Sumira Suthesan wrote: > >> Hi Everyone, >> >> Please see attached revised invoice 6151 (September 1-15) and invoice >> 6150 (September 16-30) >> >> For invoice 6151, the September 15 shift was removed and September 14 >> (caregiver Harnoor) was billed for 12 hours (September 13 (3 hours) and >> September 14 (9 hours)). >> >> >> Please note that I was only able to change the billable hours and not th= e >> end time for September 14th (it should state 9am instead of 11:59pm as t= he >> end time). >> >> If the end time needs to be changed on the invoice, we need to create a >> new shift that is billable only. >> >> Thanks, >> >> Sumira Suthesan >> >> >> On Wed, 4 Oct at 10:07 AM , Timothy Thomas wrote: >> I believe you can't as the shifts are now finalized >> >> On Wed, Oct 4, 2023 at 11:52=E2=80=AFAM Sumira Suthesan >> wrote: >> >>> Hi Pam, >>> >>> Hi Claudia, >>> >>> Do you know how I can edit the end time on September 14 from 11:59pm to >>> 9am? >>> >>> It won't edit it in clearcare. >>> >>> >>> Thanks, >>> >>> Sumira Suthesan >>> >>> >>> On Wed, 4 Oct at 7:59 AM , Timothy Thomas wrote: >>> @Chandani Patel can work with you to get the >>> caregiver to sign. >>> >>> Thanks Germaine! >>> >>> On Tue, Oct 3, 2023 at 7:46=E2=80=AFPM Germaine Daniels >> germaine.daniels@thekey.com> wrote: >>> >>>> Hi Tim, >>>> >>>> I will work with Irin to recoup the funds. However, we will need the C= G >>>> to sign the Wage Agreement. Who should we send the agreement to? >>>> Germaine Daniels >>>> >>>> *Payroll Director *germaine.daniels@thekey.com >>>> Phone: 562-784-1800 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Oct 3, 2023 at 12:41=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> adding in @Germaine Daniels to assist >>>>> with the overpayment of Harnoor Kaur. >>>>> >>>>> Claudia, why was Diane Wittmier overcharged exactly? was it a rate >>>>> issue or a shift issue? >>>>> >>>>> On Tue, Oct 3, 2023 at 3:30=E2=80=AFPM Claudia Vasquez >>>> claudia.vasquez@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Invoice from Sept 1-15th client was over charged $1,501.50 and CG >>>>>> Harnoor Kaur was overpaid $867.00 (39