--00000000000051e3ea0607fdcec7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Gabrielle!! @Dennis Fancy Can you follow up with client as well as let us know if this is an area we cover!! On Wed, Oct 18, 2023 at 2:00=E2=80=AFAM Gabrielle Wolfe = wrote: > This lead my team took tonight has a postal code in BC that is not mapped > to your service areas in SF. But the agent escalated it to me because th= ey > really connected with the client and wanted to make sure they get help. = So > I've reassigned it to Dennis in SF and set the office as Calgary, if you = do > not service this area maybe you know of a referral you can send to the > client. > > > https://homecareassistance.lightning.force.com/lightning/r/Lead/00Q7V0000= 1uvQtxUAE/view > > Also...because it's all new I figured it doesn't hurt to double check if > it's in your area but SF is missing the postal code. > > Thanks! > > GW > > Gabrielle Wolfe > * Please note my email has changed: * > gwolfe@thekey.com > +1-360-502-3020 > TheKey.com > [image: TheKey] > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --00000000000051e3ea0607fdcec7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Gabrielle!! @Den= nis Fancy =C2=A0Can you follow up with client as well as let us know if = this is an area we cover!! = On Wed, Oct 18, 2023 at 2:00=E2=80=AF= AM Gabrielle Wolfe < gwolfe@thekey.c= om > wrote: This lead my team took tonight has a postal code in BC t= hat is not mapped to your service areas in SF.=C2=A0 But the agent escalate= d it to me because they really connected with the client and wanted to make= sure they get help.=C2=A0 So I've reassigned it to Dennis in SF and se= t the office as Calgary, if you do not service this area maybe you know of = a referral you can send to the client. https://homecareassistance.lightning.force.com/li= ghtning/r/Lead/00Q7V00001uvQtxUAE/view Also...= because it's all new I figured it doesn't hurt to double check if i= t's in your area but SF is missing the postal code. Thanks! GW = Gabrielle Wolfe Please note my email has changed: gwolfe@thekey.com +1-360-502-3020 <a href=3D"https://www.thekey.com/" rel=3D"noopener noreferrer" style= =3D"color:rgb(77,7