Re: Winnipeg Caregiver Benefits Update APAP Please

From
Terence Barfield <tbarfield@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Chuck Terlesky <cterlesky@homecareassistance.com>
Date
Tue, 31 Jan 2023 08:45:33 -0500
Folder
INBOX
--000000000000e89cdc05f38f8dc1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning - I'm following up on the question from my prior email. Also, I wanted to confirm that our Winnipeg caregivers have been able to access their restored benefits with Canada Life. Thanks, Terence Barfield, CEBS (Compliant) Senior Manager Benefits **** Upcoming Out of Office Alert: Friday (2/3) **** On Thu, Jan 26, 2023 at 11:23 AM Terence Barfield wrote: > Good Morning Tim, > > I'm glad to report that Canada Life has completed the reinstatement of th= e > policy. Any qualified expenses incurred by the covered caregivers can be > submitted to Canada Life for reimbursement. > > Also, Canada Life has informed me that Lindsey Fancy is the only person > with access to GroupNet which is used by Plan Administrators. Lindsey is > shown as terminated in Workday. Is she still with us? > > Thanks, > Terence Barfield, CEBS (Compliant) > Senior Manager Benefits > **** Upcoming Out of Office Alert: Friday (2/3) **** > > > On Thu, Jan 26, 2023 at 9:51 AM Timothy Thomas wrote: > >> Hi Terence, >> >> Any updates on reinstatement? >> >> On Wed, Jan 18, 2023 at 8:42 AM Terence Barfield >> wrote: >> >>> Update - I've reached out to Canada Life for confirmation that the >>> policy has been reinstated. Awaiting final confirmation and will let yo= u >>> know as soon as I hear back. >>> >>> Terence Barfield, CEBS (Compliant) >>> Senior Manager Benefits >>> _____________________________________________________ >>> >>> Thank you for the opportunity to serve you today! >>> Let me know I did - Click here to complete a 3 question survey >>> >>> >>> >>> On Thu, Jan 12, 2023 at 5:15 PM Terence Barfield >>> wrote: >>> >>>> Good Evening - Here is the latest update from Canada Life regarding ou= r >>>> benefits policy for the Winnipeg caregivers... >>>> >>>> The request was put on a rush basis and currently has a projected >>>> completion date of January 17th. >>>> >>>> Once I have confirmation your group has been reinstated, I will let yo= u >>>> know. >>>> >>>> Terence Barfield, CEBS (Compliant) >>>> Senior Manager Benefits >>>> _____________________________________________________ >>>> >>>> On Thu, Jan 5, 2023 at 1:12 PM Timothy Thomas wrote: >>>> >>>>> Ok, thanks Terence. >>>>> >>>>> On Thu, Jan 5, 2023 at 12:59 PM Terence Barfield >>>>> wrote: >>>>> >>>>>> Here is the latest update from Canada Life regarding the >>>>>> reinstatement of the Canada Life policy for our Winnipeg caregivers.= I will >>>>>> share additional updates with you as they are received. I regret the >>>>>> length of time Canada Life is taking to get this done. >>>>>> >>>>>> "The reinstatement is in process, it will take some time to reinstat= e >>>>>> coverage as we have to go through multiple departments for the cover= age to >>>>>> be reactivated. However, I can assure you it is in process. Once it = has >>>>>> been reinstated, any claims that have been incurred while the polic

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