--000000000000bf020b05f3900992 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Terence, I will ask the ambassador for Winnipeg to confirm that the benefits have been restored. I will update you once we get a response from one of them. Can you confirm the process for new caregivers who qualify for benefits - how they should be added? You mentioned that Lindsay was the only contact on the file. Does this mean she is the only one who can add caregivers to the benefits program? Can you update me on this? Regards, Chuck On Tue, Jan 31, 2023 at 6:46 AM Terence Barfield wrote: > Good Morning - I'm following up on the question from my prior email. Also= , > I wanted to confirm that our Winnipeg caregivers have been able to access > their restored benefits with Canada Life. > > Thanks, > Terence Barfield, CEBS (Compliant) > Senior Manager Benefits > **** Upcoming Out of Office Alert: Friday (2/3) **** > > > On Thu, Jan 26, 2023 at 11:23 AM Terence Barfield > wrote: > >> Good Morning Tim, >> >> I'm glad to report that Canada Life has completed the reinstatement of >> the policy. Any qualified expenses incurred by the covered caregivers c= an >> be submitted to Canada Life for reimbursement. >> >> Also, Canada Life has informed me that Lindsey Fancy is the only person >> with access to GroupNet which is used by Plan Administrators. Lindsey is >> shown as terminated in Workday. Is she still with us? >> >> Thanks, >> Terence Barfield, CEBS (Compliant) >> Senior Manager Benefits >> **** Upcoming Out of Office Alert: Friday (2/3) **** >> >> >> On Thu, Jan 26, 2023 at 9:51 AM Timothy Thomas wrote: >> >>> Hi Terence, >>> >>> Any updates on reinstatement? >>> >>> On Wed, Jan 18, 2023 at 8:42 AM Terence Barfield >>> wrote: >>> >>>> Update - I've reached out to Canada Life for confirmation that the >>>> policy has been reinstated. Awaiting final confirmation and will let y= ou >>>> know as soon as I hear back. >>>> >>>> Terence Barfield, CEBS (Compliant) >>>> Senior Manager Benefits >>>> _____________________________________________________ >>>> >>>> Thank you for the opportunity to serve you today! >>>> Let me know I did - Click here to complete a 3 question survey >>>> >>>> >>>> >>>> On Thu, Jan 12, 2023 at 5:15 PM Terence Barfield >>>> wrote: >>>> >>>>> Good Evening - Here is the latest update from Canada Life regarding >>>>> our benefits policy for the Winnipeg caregivers... >>>>> >>>>> The request was put on a rush basis and currently has a projected >>>>> completion date of January 17th. >>>>> >>>>> Once I have confirmation your group has been reinstated, I will let >>>>> you know. >>>>> >>>>> Terence Barfield, CEBS (Compliant) >>>>> Senior Manager Benefits >>>>> _____________________________________________________ >>>>> >>>>> On Thu, Jan 5, 2023 at 1:12 PM Timothy Thomas wrote: >>>>> >>>>>> Ok, thanks Terence. >>>>>> >>>>>> On Thu, Jan 5, 2023 at 12:59 PM Terence Barfield >>>>> tbarfield@thekey.com> wrote: >>>>>> >>>>