--0000000000009b7de905e3da3ae2 Content-Type: text/plain; charset="UTF-8" I would agree and I don't recall that she was set up as a user. Best, On Fri, Jul 15, 2022 at 9:00 AM Pablo Hurtado wrote: > Hi, > > Just circling back on this as @Isabelle La and I just > had a meeting with Mavencare Tech and this was a topic. TIm, not sure if > Taneshia is confused with Intercom but there are minimal leads that come in > through this portal. I would say at most 1 lead a feet that is potentially > looking for foot care. > > Not sure we are getting the ROI we would want just based on that. I also > don't think Taneshia is a user in the portal, I don't think she was set up, > was she @Audra Williams ? > > Aside from that, minimal DQL interaction for NY, so for us we can cancel. > > My feedback would be to cancel and do without this additional provider. > > On Mon, Jul 11, 2022 at 12:18 PM Audra Williams wrote: > >> Sounds good! >> >> Thanks! >> >> On Mon, Jul 11, 2022 at 6:23 AM Timothy Thomas >> wrote: >> >>> Hi Audra, >>> >>> Taneshia has asked to keep it in place until the end of July. We'll >>> track the lead quality and get back to you. >>> >>> Thanks >>> Tim >>> >>> On Fri, Jul 8, 2022 at 4:29 PM Audra Williams wrote: >>> >>>> Thanks, Pablo! >>>> >>>> @Timothy Thomas what are your thoughts on >>>> canceling this? I am not sure we are getting a great ROI. >>>> >>>> Best, >>>> >>>> On Fri, Jul 8, 2022 at 1:17 PM Pablo Hurtado >>>> wrote: >>>> >>>>> Hi Audra, >>>>> >>>>> Hope you're well! >>>>> >>>>> As for NY our Intercom interaction/engagement is minimal, 2 over the >>>>> last month. >>>>> >>>>> TO seems to be getting more from there. >>>>> >>>>> On Fri, Jul 8, 2022 at 3:27 PM Audra Williams >>>>> wrote: >>>>> >>>>>> Hi Kim and Pablo! >>>>>> >>>>>> Are we ok with canceling Intercom? I didn't want to cancel if we >>>>>> were receiving quality leads through this chat bot. >>>>>> >>>>>> Best, >>>>>> >>>>>> -- >>>>>> Audra Williams >>>>>> Director of Business Support >>>>>> *Please note my email has changed:* >>>>>> audraw@TheKey.com >>>>>> >>>>>> (425) 757-7027 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>> >>>>> >>>>> -- >>>>> >>>>> Pablo Hurtado >>>>> >>>>> General Manager, NY >>>>> >>>>> O. 646.813.3788 >>>>> >>>>> Mavencare | Powered by TheKey (Formerly Home Care Assistance) >>>>> >>>>> >>>>> [image: logo] >>>>> >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Audra Williams >>>> Director of Business Support >>>> *Please note my email has changed:* >>>> audraw@TheKey.com >>>> >>>> (425) 757-7027 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> >>> Timothy Thomas >>> Head of Canada Division >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> Champions of Longevity >>> >> >> >> -- >> Audra Williams >> Director of Business Support >> *Please note my email has ch