--0000000000001bc40705de462872 Content-Type: multipart/alternative; boundary="0000000000001bc40605de462871" --0000000000001bc40605de462871 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lindsey, How was your meeting with Cindy? On Thu, May 5, 2022 at 5:04 AM Lindsey Fancy wrote: > Good Morning Matt, > > Thank you for your detailed summary and follow-up suggestions. I > appreciate this very much. I will connect with you again following my > meeting with Cindy this morning. > > Warm regards, > > Lindsey > > Sent from my iPhone > > On May 4, 2022, at 8:34 PM, Matt Vijayan > wrote: > > =EF=BB=BFHello Lindsey, > > Cindy has an extensive experience working in the Pharma and the medical > devices industries. She has worked in the provincial home care sector as = a > coordinator and registered nurse and understands the basic home care or > healthcare needs. She can be trained on how private or concierge home car= e > works. When asked, she had limited knowledge on some of the key > differentiators of HCA when asked. I explained the benefits to clients > receiving proprietary services such as BCM and CTM. I could not get a sen= se > of her hunger for the job and therefore her longevity. She expressed that > she was uncomfortable with unprecedented change and travel to southwest > Ontario and that was the biggest driver for her to consider interviewing > with HCA. > > Strengths: > > - Cindy is highly connected with the need for home care and > understands why private care management is an important piece. She is > convinced that seniors need to stay home. > - Her selling style is more consultative and she can be analytical. > These are essential traits when dealing with trusted advisors such as > estate planner, lawyers etc., and executives in retirement community o= r > hospitals. > - She is comfortable working with higher levels of management and > recognizes that to build credibility she needs understand individual n= eeds > and be knowledgable. > - When asked what is her biggest driver personally and/or > professionally, she mentioned that she wants to make a difference in > peoples=E2=80=99 lives. > - Cindy is technically oriented and could be a great advocate for > science based programs such as BCM and CTM - she may resonate well wit= h > Directors of Health/Wellness or Nursing. > > > > Areas of development: > > - Cindy may not have the relationship with enough potential HCA > referral partners to be producing results immediately. This is an area= you > can focus in your meeting; what are the tactics that she is going to a= dopt > to be effective in the short term? > - She will require a bit more coaching and direction as she is new to > the* private* home care. She exhibited good learning agility and with > proper guidance, she could be a great contributor. > - I could not gauge her motivation to join HCA, as she could not > describe some of the benefits of HCA that stood out for her. Her answe= rs > were g