--00000000000099681f06275d98e1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I=E2=80=99m not sure what the furthest county south is that is currently li= censed for IL..but I highly doubt it. These are the southernmost counties right on the boarder or IL and MO On Wed, Nov 20, 2024 at 1:44=E2=80=AFPM Amanda Fults wrote: > Ugh, none of them are? Hmm then I don't believe the state will approve th= e > request. :( > > On Wed, Nov 20, 2024 at 1:42=E2=80=AFPM Emily Swackhamer emily.swackhamer@thekey.com> wrote: > >> These counties are not contiguous unfortunately. >> >> On Wed, Nov 20, 2024 at 1:39=E2=80=AFPM Amanda Fults >> wrote: >> >>> Additionally, please confirm that the requested additional counties are >>> contiguous to our current approved counties, otherwise the state will n= ot >>> approve. >>> >>> On Wed, Nov 20, 2024 at 1:30=E2=80=AFPM Emily Swackhamer >> emily.swackhamer@thekey.com> wrote: >>> >>>> Thank you Amanda! >>>> >>>> On Wed, Nov 20, 2024 at 1:29=E2=80=AFPM Amanda Fults >>>> wrote: >>>> >>>>> Hi Team, >>>>> Here is what I put together for 3-5. Let me know if it makes sense an= d >>>>> aligns with our practices or if sections need to be revised. >>>>> >>>>> 1. How administration will manage the added service area for staff >>>>> assignment and supervisionThe agency will implement a structured >>>>> management system to ensure the efficient assignment and supervision = of >>>>> staff within the expanded service area: >>>>> >>>>> - Staffing Plan: The agency will assess the staff-to-client ratio >>>>> in the added area and hire additional personnel if necessary to ma= intain >>>>> quality service delivery. >>>>> >>>>> >>>>> - Technology Integration: The agency will use its scheduling >>>>> software to assign staff based on client needs, geographic proximi= ty, and >>>>> staff availability. This system ensures minimal travel time and op= timal >>>>> coverage. >>>>> >>>>> >>>>> - Supervisory Framework: The agency will designate regional >>>>> supervisors for the added service area, ensuring consistent oversi= ght of >>>>> caregivers and regular communication with the main office. These >>>>> supervisors will monitor performance and adherence to policies. >>>>> >>>>> >>>>> 2. The process for client onsite home supervisory visits per >>>>> regulations going to be met >>>>> >>>>> The agency will ensure compliance with regulatory requirements for >>>>> supervisory visits by: >>>>> >>>>> >>>>> - >>>>> >>>>> Supervisor Assignments: Each client will be assigned a qualified >>>>> supervisor responsible for conducting onsite home visits within th= e >>>>> required timeframe as outlined by IDPH regulations. >>>>> >>>>> >>>>> >>>>> - >>>>> >>>>> Visit Scheduling: Supervisory visits will be scheduled in advance, >>>>> documented, and tracked in the agency's case management system. Un= scheduled >>>>> spot-checks will also be conducted as needed to ensure service qua= lity. >>>>> >>>>> >>>>> >>>>> - >>>>> >>>>