--000000000000f6586706275d5f15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ugh, none of them are? Hmm then I don't believe the state will approve the request. :( On Wed, Nov 20, 2024 at 1:42=E2=80=AFPM Emily Swackhamer wrote: > These counties are not contiguous unfortunately. > > On Wed, Nov 20, 2024 at 1:39=E2=80=AFPM Amanda Fults > wrote: > >> Additionally, please confirm that the requested additional counties are >> contiguous to our current approved counties, otherwise the state will no= t >> approve. >> >> On Wed, Nov 20, 2024 at 1:30=E2=80=AFPM Emily Swackhamer > emily.swackhamer@thekey.com> wrote: >> >>> Thank you Amanda! >>> >>> On Wed, Nov 20, 2024 at 1:29=E2=80=AFPM Amanda Fults >>> wrote: >>> >>>> Hi Team, >>>> Here is what I put together for 3-5. Let me know if it makes sense and >>>> aligns with our practices or if sections need to be revised. >>>> >>>> 1. How administration will manage the added service area for staff >>>> assignment and supervisionThe agency will implement a structured >>>> management system to ensure the efficient assignment and supervision o= f >>>> staff within the expanded service area: >>>> >>>> - Staffing Plan: The agency will assess the staff-to-client ratio >>>> in the added area and hire additional personnel if necessary to mai= ntain >>>> quality service delivery. >>>> >>>> >>>> - Technology Integration: The agency will use its scheduling >>>> software to assign staff based on client needs, geographic proximit= y, and >>>> staff availability. This system ensures minimal travel time and opt= imal >>>> coverage. >>>> >>>> >>>> - Supervisory Framework: The agency will designate regional >>>> supervisors for the added service area, ensuring consistent oversig= ht of >>>> caregivers and regular communication with the main office. These >>>> supervisors will monitor performance and adherence to policies. >>>> >>>> >>>> 2. The process for client onsite home supervisory visits per >>>> regulations going to be met >>>> >>>> The agency will ensure compliance with regulatory requirements for >>>> supervisory visits by: >>>> >>>> >>>> - >>>> >>>> Supervisor Assignments: Each client will be assigned a qualified >>>> supervisor responsible for conducting onsite home visits within the >>>> required timeframe as outlined by IDPH regulations. >>>> >>>> >>>> >>>> - >>>> >>>> Visit Scheduling: Supervisory visits will be scheduled in advance, >>>> documented, and tracked in the agency's case management system. Uns= cheduled >>>> spot-checks will also be conducted as needed to ensure service qual= ity. >>>> >>>> >>>> >>>> - >>>> >>>> Documentation and Follow-Up: During each visit, the supervisor will >>>> assess caregiver performance, review the client's care plan, and ad= dress >>>> any issues. A standardized checklist will be used to document obser= vations, >>>> which will then be reviewed and maintained at the agency office. >>>> >>>> >>>> 3. How the client medical records will be