--000000000000f5f28705f79b6595 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Chen! Angie & Tim, I will rerun the RM proofs with this revenue number. Please let me know if you have any questions in the meantime. Best, Sarah On Thu, Mar 23, 2023 at 8:29=E2=80=AFPM Chen Xie wrote: > Hi Timothy, Angie has confirmed your earlier text on 30% bonus target in > 2022. As discussed on our call, we have achieved the safety goal on NPS. = As > discussed in email after, we confirmed the revenue figures I had shown th= at > showed us below target. Let me know if you have any questions on the > details. > > Please see below: > > *Revenue Target =3D $11,022,400 Canadian* > > Actual Revenue =3D $9,690,756 Canadian (88% of Goal) > > Revenue Short of Target and Safety (95% of Revenue Target) > > > *EBITDA: 22% Margin Target* > > Official P&L at $1,073,635 USD (14.8%) Prior to Adjustments > > Professional Services Recruitment Adjustment =3D $30,000 > Professional Services Accounting and Tax Adjustment =3D $20,000 > > P&L After Adjustment =3D $1,123,635 USD vs. USD Revenue Recorded =3D 15.5= % > > EBITDA still short of target and safety on this bonus goal. > > *Operating Labor Ratio: * > > Operating Labor =3D $827,435 Office Comp USD > % of Revenue =3D 11.4% > > Target =3D 10% > > Labor Ratio short of target and safety on this bonus goal. > > *Client Satisfaction with Office (Medallia Score)*: Target =3D 50, Safety= =3D > 40 > > Actual Client Satisfaction =3D 41 > > *50% of Target on Client Satisfaction Goal* > > Bonus Potential =3D $5000 > > Bonus Achievement =3D $2500 > > > *New Client Starts*: Target =3D 253 > > Actual =3D 216 (85%) > > Client Starts is short of target and safety (90% of Starts Target) on thi= s > bonus goal > > > *Total Q4/Annual Bonus Due =3D $2,500* > > -- > > -- > > > *Chen Xie*CSO | > *TheKey*650-208-2390 > [image: TheKey] > > -- > Compensation Team > TheKey > --=20 Sarah Temple *Senior HR Assistant * *providing support for Duncan Taylor, Chuck Leu & Kerry Sirkka* sarah.temple@thekey.com Cell: 207-837-8175 --000000000000f5f28705f79b6595 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Chen!=C2=A0 Angie & Tim, I w= ill rerun the RM proofs with this revenue number. Please let me k= now if you=C2=A0have any questions in the meantime. Best, Sarah On Thu, Mar 23, 2023 at 8:29=E2=80=AFPM Chen = Xie < chen@thekey.com > wrote: = Hi Timothy, Angie has confirmed your earlier text on 30% bonus target in 20= 22. As discussed on our call, we have achieved the safety goal on NPS. As d= iscussed in email after, we confirmed the revenue figures I had shown that = showed us below target. Let me know if you have any questions on the detail= s. Please see below: Revenue= Target =3D $11,022,400 Canadian Actual Revenu= e =3D $9,690,756 Canadian (88% of Goal) Reven= ue Short of Target and Safety (95% of Revenue Target) EBITDA: 22% Margin Target Official P&L at $