Re: Access to Salesforce for Claire McCorquodale and Kristal Parris

Hi Audra,
Let me look into this. From my understanding the access is provided by
Saviyant rather than Salesforce, so let me see where the request is at
right now in the process.

Best Regards,
Renee

On Fri, Jun 14, 2024 at 12:07 PM Audra Williams <audraw@thekey.com> wrote:

> @Renee Drobek <renee.drobek@thekey.com> can you please escalate this?
>
> Best,
>
> On Fri, Jun 14, 2024 at 8:59 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> 10 days and no response from SF support.
>>
>> Can I get authority to make changes?
>>
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <tt@thekey.com>
>> (514) 591-9387
>> TheKey.ca <https://www.thekey.ca/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>> ---------- Forwarded message ---------
>> From: Timon Page <timon.page@thekey.com>
>> Date: Fri, Jun 14, 2024 at 11:41 AM
>> Subject: Fwd: Access to Salesforce for Claire McCorquodale and Kristal
>> Parris
>> To: Timothy Thomas <tt@thekey.com>
>>
>>
>> Hey Tim, here is the Salesforce ticket.
>> Timon Page
>> General Manager, Ontario
>> *Please note my email address has changed:*
>> timon.page@thekey.com
>> Mobile: (437) 223-0841
>> TheKey.com <https://thekey.com/>
>> <https://thekey.com>
>>
>>
>> ---------- Forwarded message ---------
>> From: Timon Page <timon.page@thekey.com>
>> Date: Tue, Jun 4, 2024 at 4:56 PM
>> Subject: Access to Salesforce for Claire McCorquodale and Kristal Parris
>> To: Sales Force IT Support <salesforcesupport@thekey.com>
>>
>>
>> Hi
>>
>> I am looking to get access for my 2 new CSM hires. Please advise.
>>
>> Best regards,
>>
>> Timon Page
>> General Manager, Ontario
>> *Please note my email address has changed:*
>> timon.page@thekey.com
>> Mobile: (437) 223-0841
>> TheKey.com <https://thekey.com/>
>> <https://thekey.com>
>>
>
>
> --
> Audra Williams
> Director, Divisional Operations
> (425) 757-7027
> TheKey.com <https://www.thekey.com/>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>