Re: Bad Google Review

From
Chuck Terlesky <cterlesky@thekey.com>
To
Megan Heinen <mheinen@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 3 Jan 2024 11:59:02 -0700
Folder
INBOX
--0000000000004f06cc060e0f3655 Content-Type: multipart/alternative; boundary="0000000000004f06cb060e0f3654" --0000000000004f06cb060e0f3654 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We know the caregiver - we will reach out first to see what can be done. Ill let you know what she says. Thanks, Chuck On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Megan Heinen w= rote: > Hi team - FYI, Kira, our new team member, flagged a negative review in th= e > screenshot below. Can your team follow up with this caregiver? Otherwise, > we will post a public reply. > > ---------- Forwarded message --------- > From: Kira Farnham > Date: Fri, Dec 22, 2023 at 11:52=E2=80=AFAM > Subject: Bad Google Review > To: Megan Heinen > > > Hi Megan, > > I attached another poor review from Calgary. Anything I should do?[image: > Screenshot (9).png] > > Best, > > Kira > > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --0000000000004f06cb060e0f3654 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We = know the caregiver - we will reach out first to see what can be=C2=A0done.= =C2=A0 = Ill let you kn= ow what she says.=C2=A0 T= hanks, Chuck On Wed, Jan 3, 2024 at 10:59=E2=80=AFAM Megan Heinen &lt; mheinen@thekey.com &gt; wrote: Hi team - FYI, Ki= ra, our new team member, flagged a negative review in the screenshot below.= Can your team follow up with this caregiver? Otherwise, we will post=C2=A0= a public reply.=C2=A0 ---------- Forwarded message --------- From: Kira Farnham &lt; kira= .farnham@thekey.com &gt; Date: Fri, Dec 22, 2023 at 11:52=E2= =80=AFAM Subject: Bad Google Review To: Megan Heinen &lt; mheinen@thekey.com &gt; Hi Megan, I attached anoth= er poor review from Calgary. Anything I should do? Best, Kira -- Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-37= 77 TheKey.ca =C2=A0=C2=A0 <= img alt=3D"TheKey" src=3D"https://lh6.googleusercontent.com/aLn918mMidaPAP-= 7_MClIo61n5vRsXdIiM2wC8HphiM

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