Re: Montreal Integration Issue: Chartwell Le WellesleyHousekeeping&Maintenance

From
Ofelia Lopez Sanchez <ofelia.sanchez@thekey.com>
To
Amanda Maldonado <amanda.maldonado@thekey.com>
CC
Monica Johnston <johnstonm@thekey.com>, Sales Force IT Support <salesforcesupport@homecareassistance.com>, Timothy Thomas <tt@thekey.com>, Audra Williams <audraw@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
2025-01-20 17:02:44
Folder
INBOX
--000000000000c7de79062c2b425e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amanda I sent an email to wellsky team with a list of records for reporting this issue. Now we need to waiting that they help us to clean up and after that We will re-execute the jobs as soon as they give us an answer thanks Ofelia Lopez On Mon, Jan 20, 2025 at 4:35=E2=80=AFPM Amanda Maldonado wrote: > HI Monica and Ofelia, > > Please see the email below regarding the reactivation issue in Wellsky. I= s > there a resolution to this issue yet? > > Thanks, > Amanda Maldonado > > On Mon, Jan 20, 2025 at 4:29=E2=80=AFPM Joey Taylor > wrote: > >> Good Afternoon, >> >> We continue to have SF and ClearCare integration issues with clients tha= t >> we are reactivating in Montreal (I emailed about this last week as well)= . >> The issue was manually corrected but we have not figured out what is >> causing this. This week we have issues with the following: >> *1.* *ClearCare: * >> https://montreal.clearcareonline.ca/clients/1000000000072920/ >> *2. SalesForce:* >> >> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/0= 06UH00000JLgCbYAL/view >> >> This is the code I am seeing in SalesForce: >> {"issue": [{"code": "422", "details": {"text": "validation error: >> [{u'message': u' tags > class=3D\"errorlist\"> Select a valid choice. 1000000000004702 is not= one >> of the available choices. ', u'locations': [{u'column= ': >> 15, u'line': 6}]}]"}, "severity": "error"}], "resourceType": >> "OperationOutcome"} >> Thank you, >> >> Joey Taylor >> >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> > > > -- > Amanda Maldonado > Salesforce Administrator | *TheKey* > --000000000000c7de79062c2b425e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Amanda I sent an email to wellsky te= am with a list of records for reporting this issue.=C2=A0 Now we = need to waiting that they help us to clean up and after that We will re-exe= cute the jobs as soon as they give us an answer th= anks Ofelia Lopez On Mon, Jan 20, 2025= at 4:35=E2=80=AFPM Amanda Maldonado &lt; amanda.maldonado@thekey.com &gt; wrote: HI Monica and= Ofelia, Please see the email below regarding the = reactivation issue in Wellsky. Is there a resolution to this issue yet?=C2= =A0 Thanks, Amanda Maldonado=C2=A0 = On Mon= , Jan 20, 2025 at 4:29=E2=80=AFPM Joey Taylor &lt; joey.taylor@thekey.com &gt; wrote: Good Afternoon, We continue to have SF and ClearCare integ= ration issues with clients that we are reactivating in Montreal (I emailed = about this last week as well). The issue was manually corrected=C2=A0but we= have not figured out what is causing this. This week we have issues with t= he following: 1. =C2=A0 ClearCare:=C2= =A0 https://montreal.clearcareonline.ca/clients/100= 0000000072920/ 2. SalesForce: https://homecareassistance.lig= htning.force.com/lightning/r/Opportun

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