Re: Montreal Integration Issue: Chartwell Le WellesleyHousekeeping&Maintenance

--0000000000007bf4bc062c388a8d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Ofelia! When did we send the email to Wellsky? I am adding in David Wilson to escalate this issue. Best, Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] On Mon, Jan 20, 2025 at 3:02=E2=80=AFPM Ofelia Lopez Sanchez wrote: > Hi Amanda > > I sent an email to wellsky team with a list of records for reporting this > issue. > Now we need to waiting that they help us to clean up and after that We > will re-execute the jobs as soon as they give us an answer > > thanks > Ofelia Lopez > > On Mon, Jan 20, 2025 at 4:35=E2=80=AFPM Amanda Maldonado amanda.maldonado@thekey.com> wrote: > >> HI Monica and Ofelia, >> >> Please see the email below regarding the reactivation issue in Wellsky. >> Is there a resolution to this issue yet? >> >> Thanks, >> Amanda Maldonado >> >> On Mon, Jan 20, 2025 at 4:29=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon, >>> >>> We continue to have SF and ClearCare integration issues with clients >>> that we are reactivating in Montreal (I emailed about this last week as >>> well). The issue was manually corrected but we have not figured out wha= t is >>> causing this. This week we have issues with the following: >>> *1.* *ClearCare: * >>> https://montreal.clearcareonline.ca/clients/1000000000072920/ >>> *2. SalesForce:* >>> >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000JLgCbYAL/view >>> >>> This is the code I am seeing in SalesForce: >>> {"issue": [{"code": "422", "details": {"text": "validation error: >>> [{u'message': u' tags >> class=3D\"errorlist\"> Select a valid choice. 1000000000004702 is no= t one >>> of the available choices. ', u'locations': [{u'colum= n': >>> 15, u'line': 6}]}]"}, "severity": "error"}], "resourceType": >>> "OperationOutcome"} >>> Thank you, >>> >>> Joey Taylor >>> >>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> Amanda Maldonado >> Salesforce Administrator | *TheKey* >> > --0000000000007bf4bc062c388a8d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Ofelia! When did we send the email to Wellsky?=C2=A0 I am adding in David= Wilson to escalate this issue.=C2=A0 Best, Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com = On Mon, Jan 20, 2025 at 3:02=E2=80=AFPM Of= elia Lopez Sanchez < ofelia.= sanchez@thekey.com &