Re: Montreal Integration Issue: Chartwell Le WellesleyHousekeeping&Maintenance

From
Amanda Maldonado <amanda.maldonado@thekey.com>
To
Monica Johnston <johnstonm@thekey.com>, Ofelia Lopez Sanchez <ofelia.sanchez@thekey.com>
CC
Sales Force IT Support <salesforcesupport@homecareassistance.com>, Timothy Thomas <tt@thekey.com>, Audra Williams <audraw@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Mon, 20 Jan 2025 16
Folder
INBOX
--000000000000127fa9062c2ae136 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Monica and Ofelia, Please see the email below regarding the reactivation issue in Wellsky. Is there a resolution to this issue yet? Thanks, Amanda Maldonado On Mon, Jan 20, 2025 at 4:29=E2=80=AFPM Joey Taylor wrote: > Good Afternoon, > > We continue to have SF and ClearCare integration issues with clients that > we are reactivating in Montreal (I emailed about this last week as well). > The issue was manually corrected but we have not figured out what is > causing this. This week we have issues with the following: > *1.* *ClearCare: * > https://montreal.clearcareonline.ca/clients/1000000000072920/ > *2. SalesForce:* > > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000JLgCbYAL/view > > This is the code I am seeing in SalesForce: > {"issue": [{"code": "422", "details": {"text": "validation error: > [{u'message': u' tags class=3D\"errorlist\"> Select a valid choice. 1000000000004702 is not = one > of the available choices. ', u'locations': [{u'column'= : > 15, u'line': 6}]}]"}, "severity": "error"}], "resourceType": > "OperationOutcome"} > Thank you, > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --=20 Amanda Maldonado Salesforce Administrator | *TheKey* --000000000000127fa9062c2ae136 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Monica and Ofelia, Please= see the email below regarding the reactivation issue in Wellsky. Is there = a resolution to this issue yet?=C2=A0 Thanks, Amanda Maldonado=C2=A0 On Mon, Jan 20, 2025 at 4= :29=E2=80=AFPM Joey Taylor &lt; jo= ey.taylor@thekey.com &gt; wrote: Good Afternoon, We c= ontinue to have SF and ClearCare integration issues with clients that we ar= e reactivating in Montreal (I emailed about this last week as well). The is= sue was manually corrected=C2=A0but we have not figured out what is causing= this. This week we have issues with the following: 1. =C2=A0 ClearCare:=C2=A0 https://mon= treal.clearcareonline.ca/clients/1000000000072920/ 2. SalesForce: https://homecareassistance.lightning.force.com/lightning/r/Opportunit= y/006UH00000JLgCbYAL/view This is the code I am seeing in SalesF= orce: {&quot;issue&quot;: [{&quot;code&quot;: &quot;422&quot;, &quot;details&q= uot;: {&quot;text&quot;: &quot;validation error: [{u&#39;message&#39;: u&#3= 9;&lt;ul class=3D\&quot;errorlist\&quot;&gt;&lt;li&gt;tags&lt;ul class=3D\&= quot;errorlist\&quot;&gt;&lt;li&gt;Select a valid choice. 1000000000004702 = is not one of the available choices.&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&lt;/u= l&gt;&#39;, u&#39;locations&#39;: [{u&#39;column&#39;: 15, u&#39;line&#39;:= 6}]}]&quot;}, &quot;severity&quot;: &quot;error&quot;}], &quot;resourceTyp= e&quot;: &quot;OperationOutcome&quot;} Thank you,= <s

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