This is a multipart message in MIME format. ------=_NextPart_000_0E4B_01DB4FE5.23B80850 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0E4C_01DB4FE5.23B80850" ------=_NextPart_001_0E4C_01DB4FE5.23B80850 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hello All- =20 Updating this thread with the progress I am aware of. Please comment as = to the status of your specific action items.=20 =20 CIBC: * Workers Comp Payments: * Debits from the Workers Compensation Board need to be paid out of TBD * @Laszlo Kovacs to confirm what = account this should be debited from. * Confirmed: Using AE #1643 * @Chuck Terlesky to request Company = ID/Whitelist ID so TheKey can add them to a list of allowed debtors. =20 * eTransfer Payments: * Once JPMC has input eTransfer@thekey.com = Elizabeth will notify Chuck * Complete as of 12/26/24 * To follow the above, @Chuck Terlesky = will update the eTransfer email on file in CIBC portal to = paymentapplication@thekey.com =20 * Additionally, @Chuck Terlesky will = disable eTransfer auto-deposit * The goal with the above two items is to prevent any clients from = sending funds to CBIC by creating a FreshDesk ticket.=20 * Lisa Barker will own notifying Collections and Chuck of any future = attempts to send cash to the CBIC account so it can be addressed.=20 =20 * Wire/DD Payments: * @Kate Goodrich please share bank = letter with Lito so the Collections team can request the = clients=E2=80=99 sending wires send to our JPMC Receivables account * List of clients impacted is attached, but you should compare to the = statement Chuck sent Brian @Lito = Delapena =20 BMO: =20 * eTransfer Payments: * Once JPMC has input eTransfer@thekey.com = Elizabeth will notify Tim * Complete as of 12/26/24 * To follow the above, @tt@thekey.com = will update the eTransfer email on file in CIBC portal to = paymentapplication@thekey.com =20 * Additionally, @tt@thekey.com will = disable eTransfer auto-deposit =20 * Wire/DD Payments: * Litos Collections team will request the clients=E2=80=99 sending wires = send to our JPMC Receivables account * List of clients impacted is attached, but you should compare to the = statement Chuck sent Brian @Lito = Delapena =20 =20 =20 Kind regards- =20 Elizabeth Clark=20 Director CI & Transformation Finance Onboarding & Experience Collections Billing Help Desk =20 TheKey Office|Cell : 619-822-4855 eclark@thekey.com=20 =20 TheKey.com =20 =20 =20 =20 =20 =20 From: Laszlo Kovacs =20 Sent: Monday, December 9, 2024 2:23 PM To: eclark@thekey.com; Timothy Thomas ; Lisa Barker = ; Kate Goodrich ; Lito = Delapena ; Chuck Terlesky = Subject: RE: eTransfer & Wire Updates Needed- CIBC & BMO =20 Thanks for compiling this list, Liz. We=E2=80=99re going to use 1643 for = WC payments.=20 =20 Best, =20 From: eclark@thekey.com >=20 Sent: Monday, December 9, 2024 1:59 PM To: 'Laszlo Kovacs' >; 'Timothy Thomas' >; 'Lisa Barker' >; 'Kate Goodrich' = >; 'Lito = Delapena' >; = 'Chuck