Re: eTransfer & Wire Updates Needed- CIBC & BMO

Bank letter has been shared with Collections team.

On Mon, Dec 16, 2024, 9:05 PM <eclark@thekey.com> wrote:

> Hello All-
>
>
>
> Updating this thread with the progress I am aware of. Please comment as to
> the status of your specific action items.
>
>
>
> *CIBC:*
>
>    - Workers Comp Payments:
>       - Debits from the Workers Compensation Board need to be paid out of
>       TBD
>       - @Laszlo Kovacs <laszlo.kovacs@thekey.com> to confirm what account
>       this should be debited from.
>          - Confirmed: Using AE  #1643
>       - @Chuck Terlesky <cterlesky@thekey.com> to request Company
>       ID/Whitelist ID so TheKey can add them to a list of allowed debtors.
>
>
>
>    - eTransfer Payments:
>       - Once JPMC has input eTransfer@thekey.com
>       <Paymentapplication@thekey.com> Elizabeth will notify Chuck
>          - Complete as of 12/26/24
>       - To follow the above, @Chuck Terlesky <cterlesky@thekey.com> will
>       update the eTransfer email on file in CIBC portal to
>       paymentapplication@thekey.com
>          - Additionally, @Chuck Terlesky <cterlesky@thekey.com> will
>          disable eTransfer auto-deposit
>             - The goal with the above two items is to prevent any clients
>             from sending funds to CBIC by creating a FreshDesk ticket.
>             - Lisa Barker will own notifying Collections and Chuck of any
>             future attempts to send cash to the CBIC account so it can be addressed.
>
>
>
>    - Wire/DD Payments:
>       - @Kate Goodrich <kate.goodrich@thekey.com> please share bank
>       letter with Lito so the Collections team can request the clients’ sending
>       wires send to our JPMC Receivables account
>          - List of clients impacted is attached, but you should compare
>          to the statement Chuck sent Brian @Lito Delapena
>          <lito.delapena@thekey.com>
>
>
>
> *BMO:*
>
>
>
>    - eTransfer Payments:
>       - Once JPMC has input eTransfer@thekey.com Elizabeth will notify Tim
>          - Complete as of 12/26/24
>       - To follow the above, @tt@thekey.com <cterlesky@thekey.com> will
>       update the eTransfer email on file in CIBC portal to
>       paymentapplication@thekey.com
>       - Additionally, @tt@thekey.com <cterlesky@thekey.com> will disable
>       eTransfer auto-deposit
>
>
>
>    - Wire/DD Payments:
>       - Litos Collections team will request the clients’ sending wires
>       send to our JPMC Receivables account
>          - List of clients impacted is attached, but you should compare
>          to the statement Chuck sent Brian @Lito Delapena
>          <lito.delapena@thekey.com>
>
>
>
>
>
>
>
> Kind regards-
>
>
>
> Elizabeth Clark
>
> Director
>
> CI & Transformation
>
> Finance Onboarding & Experience
>
> Collections
>
> Billing Help Desk
>
>
>
> *TheKey*
>
> Office|Cell : 619-822-4855
>
> eclark@thekey.com
>
>
>
> *TheKey.com <https://www.thekey.com/>*
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
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>
>
> *From:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
> *Sent:* Monday, December 9, 2024 2:23 PM
> *To:* eclark@thekey.com; Timothy Thomas <tt@thekey.com>; Lisa Barker <
> lisa.barker@thekey.com>; Kate Goodrich <kate.goodrich@thekey.com>; Lito
> Delapena <lito.delapena@thekey.com>; Chuck Terlesky <cterlesky@thekey.com>
> *Subject:* RE: eTransfer & Wire Updates Needed- CIBC & BMO
>
>
>
> Thanks for compiling this list, Liz. We’re going to use 1643 for WC
> payments.
>
>
>
> Best,
>
>
>
> *From:* eclark@thekey.com <eclark@thekey.com>
> *Sent:* Monday, December 9, 2024 1:59 PM
> *To:* 'Laszlo Kovacs' <laszlo.kovacs@thekey.com>; 'Timothy Thomas' <
> tt@thekey.com>; 'Lisa Barker' <lisa.barker@thekey.com>; 'Kate Goodrich' <
> kate.goodrich@thekey.com>; 'Lito Delapena' <lito.delapena@thekey.com>;
> 'Chuck Terlesky' <cterlesky@thekey.com>
> *Subject:* eTransfer & Wire Updates Needed- CIBC & BMO
> *Importance:* High
>
>
>
> Hello All-
>
>
>
> Thank you for your time today. As discussed, our goal is close the BMO &
> CIBC accounts and migrate both wire payments and eTransfer payments to our
> JPMC Receivables Account Ending in #1642. Below are the notes and action
> items associated with our shared efforts, please let me know if I captured
> anything incorrectly.
>
>
>
> *CIBC:*
>
>    - Workers Comp Payments:
>       - Debits from the Workers Compensation Board need to be paid out of
>       TBD
>       - @Laszlo Kovacs <laszlo.kovacs@thekey.com> to confirm what account
>       this should be debited from.
>       - @Chuck Terlesky <cterlesky@thekey.com> to request Company
>       ID/Whitelist ID so TheKey can add them to a list of allowed debtors.
>
>
>
>    - eTransfer Payments:
>       - Once JPMC has input eTransfer@thekey.com
>       <Paymentapplication@thekey.com> Elizabeth will notify Chuck
>       - To follow the above, @Chuck Terlesky <cterlesky@thekey.com> will
>       update the eTransfer email on file in CIBC portal to
>       paymentapplication@thekey.com
>       - Additionally, @Chuck Terlesky <cterlesky@thekey.com> will disable
>       eTransfer auto-deposit
>
>
>
>    - Wire/DD Payments:
>       - @Kate Goodrich <kate.goodrich@thekey.com> please share bank
>       letter with Lito so the Collections team can request the clients’ sending
>       wires send to our JPMC Receivables account
>          - List of clients impacted is attached, but you should compare
>          to the statement Chuck sent Brian @Lito Delapena
>          <lito.delapena@thekey.com>
>
>
>
> *BMO:*
>
>
>
>    - eTransfer Payments:
>       - Once JPMC has input eTransfer@thekey.com Elizabeth will notify Tim
>       - To follow the above, @tt@thekey.com <cterlesky@thekey.com> will
>       update the eTransfer email on file in CIBC portal to
>       paymentapplication@thekey.com
>       - Additionally, @tt@thekey.com <cterlesky@thekey.com> will disable
>       eTransfer auto-deposit
>
>
>
>    - Wire/DD Payments:
>       - Litos Collections team will request the clients’ sending wires
>       send to our JPMC Receivables account
>          - List of clients impacted is attached, but you should compare
>          to the statement Chuck sent Brian @Lito Delapena
>          <lito.delapena@thekey.com>
>
>
>
>
>
> Kind regards-
>
>
>
> Elizabeth Clark
>
> Director
>
> CI & Transformation
>
> Finance Onboarding & Experience
>
> Collections
>
> Billing Help Desk
>
>
>
> *TheKey*
>
> Office|Cell : 619-822-4855
>
> eclark@thekey.com
>
>
>
> *TheKey.com <https://www.thekey.com/>*
>
>
>
> [image: TheKey] <https://homecareassistance.com/>
>
>
>
>
>
>
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