--000000000000ac46ab06308fcbbd Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Teresa, Thank you for your patience. I wanted to share the reference check process we use in the Northeast. Please let me know if this approach will work for your team in Kansas City: - *Background Report Review:* Our CG Onboarding Specialists review each candidate's background report. - *Completed Reference Checks: *If the report shows that all reference contacts have been successfully reached and information provided, our current process remains unchanged, and the Onboarding Specialist moves t= he candidate forward. - *Incomplete Reference Checks:* If the reference checks are incomplete (i.e., not all contacts have been reached), the Onboarding Specialist wi= ll not move the candidate forward until all contacts have been successfully reached. They will document each attempt using this Reference Check Form and will only advance the candidate once the reference checks are comple= ted. I would like to recognize that this may introduce delays in moving candidates through the hiring process. However, we understand that completing these reference checks is a necessary pre-hire requirement to meet state regulations. Please let me know if you have any questions or would like to explore a different process. On Fri, Mar 14, 2025 at 7:00=E2=80=AFAM Emily Russell wrote: > Yes, absolutely. > > Teresa - we take ownership of getting references completed if Accurate > does not get them completed. I=E2=80=99ll let Mansi, CC=E2=80=99d here, g= ive you the > specifics. :-) > > > *Emily Russell* > SVP Human Resources | *TheKey* > > > On Fri, Mar 14, 2025 at 8:54=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Emily, >> >> Would you, or a member of your team be available to meet with Teresa, ou= r >> GM in Kansas City, to review the onboarding process? >> >> We need a better solution here. >> >> Thanks! >> Tim >> ---------- Forwarded message --------- >> From: Teresa Heit >> Date: Thu, Mar 13, 2025 at 9:11=E2=80=AFAM >> Subject: Onboarding Process >> To: Timothy Thomas >> >> >> Tim, >> >> Per our state regulations we need to have reference checks completed on >> job candidates prior to hire. The reference checks are done through the >> background checks where they make 3 attempts to contact them and if they >> don't get a response they close them out. >> >> I reached out to HR and Natalie had said that the recruiter would have t= o >> stress the importance of the candidates picking a reference that they co= uld >> ensure would answer the request. I think we need a better solution or w= e >> may end up losing candidates. >> >> For now, I have asked Brian (onboarding) if he had access to the names o= f >> the references provided and we could call those that are in limbo and we >> would reach out to them. I would like to have a solid plan going forward >> that ensures we aren't losing candidates. >> >> >> -- >> *Teresa Heit* >> *Administrator* >> *(O) 913