Re: Fred and Joyce Howlett- Waterloo Client Ontario

From
Sumira Suthesan <sumira.suthesan@thekey.com>
To
Allison Brennan <allison.brennan@thekey.com>, Kristy Poyner <kristy.poyner@thekey.com>
CC
TheKey Billing <billing@thekey.com>, Timothy Thomas <tt@thekey.com>, Ali Malik <ali.malik@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
Date
Tue, 12 Sep 2023 11:33:22 -0700
Folder
INBOX
--000000000000a0b3a506052daf4d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Allison, Can I bill and charge for the week of Sept 4-10? Also, should I bill for the next two weeks and not charge their card or hold off on billing altogether? Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Thu, Sep 7, 2023 at 12:29=E2=80=AFPM Allison Brennan wrote: > Hi Team > > Starting this coming monday, for 2 weeks we are going to hold billing the > above listed clients for all services until their government funding is > approved. > > Please note also that starting this week, saturday sept 9th, there will b= e > an additional account set up in their name. One account for the governmen= t > allotted 91 hours and the other account for private pay. They will be > separated with the tag SDC- Fred and Joyce Howlett ( That is the governme= nt > 91 hour a month file) and the other will just say Fred and Joyce Howlett. > > The client themselves will be paying for all services but have been given > an allotment of money for the 91 hours and need the payments to be > separated so they can provide proof the funding is being used for what it > was allocated for. > > We will resume billing them on the 25th of September and they will pay fo= r > all service over that 2 week period at that time; > > I have spoken with Tim about this who is copied on this email and he has > approved this and aware of the situation > > Please reach out if you have any questions > > Thank you > > > Allison Brennan > > *Client Success Manager* > > > *Office: 519-954-2111* > > *Direct Line: 437-216-2865* > > *Fax: 519-489-1370* > > TheKey.ca > > [image: TheKey] > --000000000000a0b3a506052daf4d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Allison, Can I bill and charge for t= he week of Sept 4-10? Also, should I bill for the next two weeks = and not charge their card or hold off on billing altogether? = Thanks, Sumira Suthesan Accounts Rece= ivable Specialist T: 438-230-3887 = ext.1070006 www.TheKey.com On Thu, Sep 7, 2023 = at 12:29=E2=80=AFPM Allison Brennan &lt; allison.brennan@thekey.com &gt; wrote: Hi Team Starting this coming monday, for 2 weeks we are going to hold billing= the above listed clients for all services until their government funding i= s approved. Please=C2=A0note also that starting th= is week, saturday sept 9th, there will be an additional account set up in t= heir name. One account for the government allotted 91 hours and the other a= ccount for private pay. They will be separated=C2=A0with the tag SDC- Fred = and Joyce Howlett ( That is the government 91 hour a month file) and the ot= her will just say Fred and Joyce Howlett. The clie= nt themselves will be paying for all services but have been given an allotm= ent=C2=A0of money for the 91 hours and need the payments to be separated=C2= =A0so they can provide proof the fu

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