--000000000000710df905f2f2080f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl. Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Mon, Jan 23, 2023 at 7:43 AM Medallia wrote: > Client Name: Mary Dy > > CC ID: 1000000000008437 > > Primary Contact: Lucy Dy > > PC Contact Info: lyd1728@gmail.com / +4168398887 > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Toronto > > Tenure: More Than 52 Weeks > > Actual Customer Segment: Turtle > > Stated Customer Segment: > > Survey: Relationship 2 > > Main Score: 2 > > Comments: The caregiver we have is just going through the motions. She=E2= =80=99s > not engaged and barely does anything outside of her set tasks. She spends > half her time staring at her phone. > > > Please click here to see the full survey response and learn more about th= e > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=3D188333 > --000000000000710df905f2f2080f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl. Passing off the detractor belo= w in order to initiate next steps and contacting the POC directly. Thank yo= u! On Mon, Jan 23, 2023 at 7:43 AM Medallia < noreply@app.medallia.com > wrote: Client Name: Mary Dy C= C ID: 1000000000008437 Primary Contact: Lucy Dy PC Contact Inf= o: lyd1728@gmail.com= / +4168398887 Survey Delivery: Email Divisio= n: Canada Business Unit: Toronto Tenure: More Than 52 Weeks Actual Customer Segment: Turtle Stated Customer Segment: = Survey: Relationship 2 Main Score: 2 Comments: The careg= iver we have is just going through the motions. She=E2=80=99s not engaged = and barely does anything outside of her set tasks. She spends half her time= staring at her phone. Please click here to see the full= survey response and learn more about the client: https://= hca.medallia.com/hca/respInvForm.do?surveyid=3D188333 --000000000000710df905f2f2080f--