--000000000000592862060e888234 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, Let me know if I can assist in any way. Best, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Tue, Jan 9, 2024 at 2:30=E2=80=AFPM Vashon Palloo wrote: > That works for me. Please copy paymentapplication@thekey.com so the > request also goes through our ticketing system. > > Have a good one!! > > On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor wrote: > >> Thank you for the quick response!! >> >> It is for the open invoice (attached below). The client will call me >> Thursday AM and give me the card information over the phone and then I w= ill >> relay the information to billing. >> >> Joey Taylor >> >> *General Manager Montreal* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo >> wrote: >> >>> Yes, that's not a problem at all. Is it for the current open invoice on >>> their account or will it be for the new invoice as well? I'm only askin= g so >>> I know what amount I need to process. >>> >>> How do we get in touch with the client? >>> >>> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >>> wrote: >>> >>>> Good Afternoon Vashon, >>>> >>>> We have a client for Montreal (Alan Marmor) who required one shift of >>>> 24-hour care over the holidays (December 22nd). Care was put in place = and >>>> started within a couple of hours. It was for a close family friend of = a key >>>> referral partner who vouched for the client. >>>> >>>> The client was very ill at the time and did not sign the consent or >>>> payment method. He is old, has no family in the Country, and struggles= with >>>> technology so he was wondering if we could take his credit card over t= he >>>> phone so he can pay the invoice? This is a unique case as we would nor= mally >>>> never start a case without everything in place but given it was for a >>>> referral partner and it was urgent. >>>> >>>> Please let me know, >>>> >>>> Joey Taylor >>>> >>>> *General Manager Montreal* >>>> >>>> 514-907-5065 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> >>> *Vashon Palloo* >>> >>> Senior Accounts Receivable Specialist >>> >>> vashon.palloo@thekey.com >>> >>> [image: TheKey] >>> >> > > -- > > *Vashon Palloo* > > Senior Accounts Receivable Specialist > > vashon.palloo@thekey.com > > [image: TheKey] > --000000000000592862060e888234 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello,=C2=A0 Let me know if I can assis= t in any way.=C2=A0 Best,=C2=A0 John Janiga Seni= or Accounts Receivable Specialist john.janiga@thekey.com 408-647-7538=C2=A0 TheKey.com = On Tue, Jan 9, 2024= at 2:30=E2=80=AFPM Vashon Palloo < vashon.pa