--0000000000009d39de060e8857cf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That works for me. Please copy paymentapplication@thekey.com so the request also goes through our ticketing system. Have a good one!! On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor = wrote: > Thank you for the quick response!! > > It is for the open invoice (attached below). The client will call me > Thursday AM and give me the card information over the phone and then I wi= ll > relay the information to billing. > > Joey Taylor > > *General Manager Montreal* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > On Tue, Jan 9, 2024 at 1:50 PM Vashon Palloo > wrote: > >> Yes, that's not a problem at all. Is it for the current open invoice on >> their account or will it be for the new invoice as well? I'm only asking= so >> I know what amount I need to process. >> >> How do we get in touch with the client? >> >> On Tue, Jan 9, 2024 at 1:45=E2=80=AFPM Joey Taylor >> wrote: >> >>> Good Afternoon Vashon, >>> >>> We have a client for Montreal (Alan Marmor) who required one shift of >>> 24-hour care over the holidays (December 22nd). Care was put in place a= nd >>> started within a couple of hours. It was for a close family friend of a= key >>> referral partner who vouched for the client. >>> >>> The client was very ill at the time and did not sign the consent or >>> payment method. He is old, has no family in the Country, and struggles = with >>> technology so he was wondering if we could take his credit card over th= e >>> phone so he can pay the invoice? This is a unique case as we would norm= ally >>> never start a case without everything in place but given it was for a >>> referral partner and it was urgent. >>> >>> Please let me know, >>> >>> Joey Taylor >>> >>> *General Manager Montreal* >>> >>> 514-907-5065 >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >> >> >> -- >> >> *Vashon Palloo* >> >> Senior Accounts Receivable Specialist >> >> vashon.palloo@thekey.com >> >> [image: TheKey] >> > --=20 *Vashon Palloo* Senior Accounts Receivable Specialist vashon.palloo@thekey.com [image: TheKey] --0000000000009d39de060e8857cf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That works for me. Please copy paymentapplication@thekey.com so the request also= goes through our ticketing system. Have a good one!! On Tue, Jan 9, 2024 at 1:54=E2=80=AFPM Joey Taylor < joey.taylor@thekey.com > wrote: Thank you = for the quick response!! It is for the open invoice (attached below). The client will call me Thurs= day AM and give me the card information over the phone and then I will rela= y the information to billing.=C2=A0 Joey Taylor General Manager Montreal = 514-907-5065 TheKey.ca =C2=A0=C2=A0 <span style=3D"f= ont-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transpare= nt;vertical-al