--000000000000866a3b06214f57cf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I will do that now. Stewart Shilcraft - Cost Alicia Jennings- Cost, due to not wanting minimum hours required. Robert McConnell- Staffing Mary Berney-Cost Jack Litsinger- Cost Renee Rosen- Cost Karl Berger- Cost Tom and Sally Knight- Staffing and Cost Ellen Nolte- Cost Unknown Unknown- Cost Chuck Furfine- Staffing/Hours Robert Vansickle- Staffing (24/7 case) Let me know if you have any questions or if this helps! On Wed, Sep 4, 2024 at 1:19=E2=80=AFPM Denny Roebel wrote: > Thank you both for this context. Can one of you identify each of the > clients listed below if the closed lost reason was price or staffing plea= se? > > Looping in +Timothy Thomas for visibility on this. > > > > On Wed, Sep 4, 2024 at 1:44=E2=80=AFPM Emily Swackhamer emily.swackhamer@thekey.com> wrote: > >> Tim and I have been working hand in hand about a more competitive >> approach for the area. We lost a significant amount of opportunities due= to >> cost in August, however, Katie is correct. Had we been successful at >> closing these opportunities with a more competitive approach, our office >> would not have had the caregivers to staff more than one new client. Dur= ing >> my three weeks in office, we have had only one caregiver show for >> orientation. >> >> Thank you for your attention and support in this matter, >> >> Emily Swackhamer >> >> On Wed, Sep 4, 2024 at 12:33=E2=80=AFPM Katie May = wrote: >> >>> Hi! Here is a list of closed lost clients in the last 45 days due to >>> price and staff shortages. >>> >>> Stewart Shilcraft (Tier 1) >>> Alicia Jennings >>> Robert McConnell (Tier 1) >>> Mary Berney (Tier 2) >>> Jack Litsinger (Tier 3) >>> Renee Rosen (Tier 2) >>> Karl Berger (Tier 1) >>> Tom and Sally Knight (Tier 1) >>> Ellen Nolte (Tier 3) >>> Unknown Unknown (Tier 2) >>> Chuck Furfine (Tier 2) >>> Robert Vansickle (Tier 1) >>> >>> I hope this helps. I think even if we had some of these closed I=E2=80= =99m not >>> sure we=E2=80=99d he able to staff. Emily can speak more to that as wel= l. >>> >>> Thanks Denny for jumping in on this! >>> >>> Best, >>> Katie >>> >>> --=20 *Katie May* Home Care Liaison *katie.may@*thekey.com Cell: (314) 964-1726 Office: (314) 863-8989 TheKey.com --000000000000866a3b06214f57cf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes, I will do that now.=C2=A0 Stewart = Shilcraft=C2=A0- Cost Alicia Jennings- Cost, due to not wanting m= inimum hours required. Robert McConnell- Staffing Mary = Berney-Cost Jack Litsinger- Cost Renee Rosen- Cost Karl Berger- Cost Tom and Sally Knight- Staffing and Cost Ellen Nolte- Cost Unknown Unknown- Cost Chuck = Furfine- Staffing/Hours Robert Vansickle- Staffing (24/7 case) Let me know=C2=A0if you have any questions or if thi= s helps!=C2=A0 = On Wed, Se= p 4, 2024 at 1:19=E2=80=AFPM Denny Roebel < denny.roebel@thekey.com > wrote: Than= k you